Donations/Transportation Driver - Madison TN

Donations/Transportation Box Truck Driver

Combine your passion for driving while making a positive impact in the community! America's Thrift Stores is seeking Box Truck Drivers for our route collection program who bring a strong work ethic and excellent customer service skills. This position offers a unique opportunity to merge a passion for driving with a commitment to serving the community.

Roles and Responsibilities

• Completes daily residential routes to collect clothing, small furniture, and other household items from donors, donation boxes, and designated sites.
• Conducts pre-trip and post-trip inspections of the truck, ensuring compliance with local, state, and federal regulations.
• Safely navigates and operates a 24/26-foot box truck through residential streets and confined spaces.
• Delivers outstanding customer service to both customers and donors.
• Maintains communication with the supervisor to accommodate changes in donor requests.
• Upholds a courteous, respectful, and friendly demeanor when interacting with the public.
• Collaborates with the Driver Helper to safely load and unload materials from vehicles, pallets, carts, racks, shelves, etc.
• Transports materials to and from storage or work sites using hand trucks, pallet jacks, or other lifting devices, with assistance when needed.
• Efficiently sorts, stacks, and processes incoming donations by category (e.g., clothing, miscellaneous items, electrical) in a safe and organized manner, following company standards during unloading.
• Safely operates compactors and large trash receptacles when required.
• Adheres to all safety protocols by properly wearing and maintaining Personal Protective Equipment (PPE).
• Performs other duties as assigned by management.

Skills and Qualifications

• Must be at least 21 years old.
• Must have strong navigation skills.
• Must be available to work flexible hours, including days from Monday through Sunday, while adhering to DOT regulated driving hours.
• Should be adaptable with daily schedules to ensure all donor and box routes are completed as planned.
• Successful completion of background check, motor vehicle check, and drug screen.
• Valid driver's license and a clean driving record.

Competencies

Never 0%, Occasionally 1-33%, Frequently 34-66%, Continuously 67-100%

Physical Demands:

• Frequently - Carrying up to 70 lbs., pushing and pulling up to 70 lbs., lifting up to 70 lbs., balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Twisting, turning, and bending to inspect the vehicle, secure cargo, or handle emergencies.
• Continuously - Sitting for extended periods while maintaining focus during long-haul driving.
• Continuously - Extended periods of sitting, possibly in a confined space, with limited movement. Ability to manage fatigue and maintain alertness over long shifts.

Other:

• Mostly regular hours, occasionally working weekends, evenings and holiday hours as needed.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.