Retail Licensed Optician

Assists customers with frame selection, fits and dispenses frames. Utilizing technical information to interpret prescription to assist customer with selection of optical products and services. Pay Class: Full Time Pay: $27 - $40.50 per hour Responsibilities Assist each customer in frame and lens selection meeting social distance requirements. Ensure compliance with social distancing, cleaning protocols and cleaning hygiene practices. Provide customers with accurate product information regarding frames, lens selections and other services. Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses. Inform the customer of any additional charges not covered by their Third-Party insurance coverage. Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations based on patient needs. Associate must utilize all available demonstration tools (See SERVE brochure for specifics). Analyze and interpret patients' prescriptions. Communicate as necessary with the Lab and Optometrist to ensure accuracy of prescription. Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products, in accordance with the Eyewear Presentation. Maintain a clean and orderly dispensing area. Responsible for the accuracy of customer pricing for the retail customer. Where applicable, provide feedback and guidance to Apprentice Opticians. Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA). Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis. As required by changing business needs, complete additional responsibilities as assigned. Education High School Diploma or Equivalent Experience & Background Must have and maintain applicable state licensure for ophthalmic dispensing. Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Essential Physical Demands Stand, walk, and use hands and fingers to handle, feel, pick or pinch, speak, and hear most of the time. Occasionally required to stand, walk, reach with hands and arms, lift or move up to 20 pounds, and use a computer or other devices. The noise level in this location is moderate. Essential Behavioral Characteristics Basic computer literacy. Strong communication skills and the desire to work with the public. Possess an outgoing, positive professional personality & appearance. Ability to work independently and as part of a team. Ability to interact well with Doctor and other associates. Ability to perform multiple tasks simultaneously. Flexibility to support change. Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis. Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc. HIPAA & Security Requirements All Associates must comply with HIPAA, protecting PHI at all times. Associates may have access to covered information and must adhere to privacy and security guidelines. Equal Opportunity Employment Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law. Union Position Compensation Position provides competitive pay and benefits. Minimum pay rate of $27 per hour plus incentive. Starting pay may vary based on experience to a maximum of $40.50 per hour. Incentive pay, wage upgrades, and overtime opportunities also available. #J-18808-Ljbffr