Program Operations

Title: Program Operations


Pay Rate: $30.28/hr


Employment Type: Contract (06/2026 - 12/2026)


Schedule: Full-time, Monday-Friday, 7:00am - 3:00pm


Location: Elma, NY 14059


Job code: 1994


***This job will be fully onsite for the first 90 days and move to a hybrid schedule afterwards.
Monday or Friday onsite and Thursday's on-site are mandatory


Job Overview:


Tekberry is seeking a highly organized and proactive Program Operations to support recruiting efforts for our client, a global leader in precision engineering and manufacturing technologies.


The purpose of the Program Administrator position is to facilitate timely and compliant program execution as well as financial remuneration through the successful completion of the following key responsibilities.


As a Tekberry W2 employee, you will have access to health benefits including medical, dental, vision, and 401(k) options.


Responsibilities:

• Order Processing- Enters and maintains contract and sales order information in ERP systems to ensure timely and compliant fulfillment of program obligations.
• Financial Transactions- Generate invoices, process credit requests and memos
• Logistics Coordination- Process packers and resolve shipping issues escalated by Moog shipping
• Customer Engagement- Communicates with customers and responds to small business requests
• Documentation & Records- Enters and maintains official program records for audit purposes including the creation of contract briefs to support incurred costs submissions.
• Compliance & Contracts- Reviews bailment agreements, ensure contract compliance using compliance matrix
• Cross-Department Collaboration- Coordinates with internal departments to ensure order fulfillment and issue resolution
• Warranty & Returns- Manages RUR (Return Under Review) and repair warranty processes
• Reporting & Analysis- Creates and maintain dashboards and weekly reports
• Contract and Program Knowledge- Applies basic understanding of contracts and program operations to ensure proper documentation and compliance

Qualifications:

• ERP and order management system proficiency (MBS, CCRF, SAP)
• Strong written and verbal communication
• Attention to detail and accuracy in information/data entry and maintenance
• Solid business acumen, basic contract interpretation, and compliance awareness
• Ability to manage multiple priorities under tight deadlines
• Customer service and stakeholder engagement
• Familiarity with space and defense industry logistics and documentation
• Analytical thinking and report generation
• Problem-solving in shipping and fulfillment processes
• Collaboration across departments and functions

Expectations:


The Program Administrator ensures accuracy in contract order entry and invoicing, while maintaining compliance with all documentation standards. Timely responses to inquiries, proactive communication of order status, and resolution of shipping issues within 48 hours are essential. The position requires maintaining up-to-date dashboards and reports, safeguarding confidential information, and supporting audits with thorough documentation. Professionalism in customer interactions, attention to detail, and commitment to continuous process improvement are necessary for success.

We need hard-working, reliable employees. Tekberry offers a $100 payment for referrals!


Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.


Tekberry, Inc. is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).


By submitting your resume, you consent to receive communications from our organization via text message. We look forward to connecting with you!


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