Security Communications Dispatcher

Overview

Company Overview:

Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Security Officer - CCTV / Dispatcher. The Security Operations Center (SOC) is staffed twenty-four (24) hours per day seven (7) days per week. The position monitors all security communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

Security Officer - CCTV / Dispatcher

Starting Base Pay: $16.75

Workdays Available: Friday - Tuesday

Shifts Available: 9:15 PM - 5:45 AM

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Monitor all security communications and fire/life safety systems within the designated region via the provided monitoring systems
• Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
• Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly give direction and provide guidance to employees and security staff during emergencies
• Serve as the liaison between all departments and the security department
• Handle (without delay) complaints and unusual/critical event information to Shift Supervisor Account Manager and Security Director
• Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports pass-downs logs incident reports incident reports logs or other established methods)
• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security parking and shuttle bus staff
• Complete task work orders for all reported maintenance needs
• Inform (without delay) the Shift Supervisor / Account Manager of any missing damaged or inoperative equipment or communications alarm CCTV or other systems
• Control and monitor the two-way communication systems
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders

BASIC QUALIFICATIONS:

• Must possess a high school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Knowledge and Skills Required:

• Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
  
• Ability to work in a team environment; teamwork
  
• Ability to multi-task discern patterns in detail

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures site-specific policies and when appropriate emergency response activities
• Respond to incidents and critical situations in a calm problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles
• Possess a high school diploma or equivalent or 5 years of verifiable experience
• As a condition of employment applicants will be subject to a background investigation in accordance with all federal state and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  *A valid drivers license will be required for driving positions only

Benefits:

• Medical dental vision basic life AD&D and disability insurance
• Companys retirement plans
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; u nused vacation is only paid out where required by law

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: ID

2026-1710079