IT - DSS - Information Systems Architect - Project Lead

JOB_DESCRIPTION
IT - DSS - Information Systems Architect - Project Lead - 10167
Location : Columbia , SC
Work Location: Role is 100% remote - due to Governor's orders, this position may become fully onsite with no notice. Candidates should be available to relocation to SC to start the onsite right away if required.

SCOPE OF THE PROJECT:
The project supports the design, development, administration, and ongoing operation of AWS-hosted applications, infrastructure, and services. The AWS Developer / Administrator will be responsible for supporting cloud-native and hybrid workloads, ensuring secure and compliant operations, and enabling scalable solutions across multiple AWS services. The role will support production and non-production environments and must ensure alignment with applicable security standards, architectural guidelines, and operational best practices.

Position Title: Information Systems Architect - Consultant
POSITION DESCRIPTION
The AWS Developer / Administrator will provide technical expertise for the design, development, deployment, administration, and support of Amazon Web Services (AWS) environments. This role works closely with cloud engineering, application development, security, and operations teams to deliver secure, resilient, and scalable cloud solutions.
The candidate will support AWS infrastructure, application services, integrations, and automation efforts, while ensuring operational stability, performance, and compliance with organizational and regulatory requirements.

Major responsibilities of this position include the following:
• Design, deploy, and administer AWS environments following best practices
• Support AWS account structure, IAM roles, policies, and least-privilege access
• Develop and maintain solutions using AWS services including (but not limited to):
• Amazon EC2, Auto Scaling, and Elastic Load Balancing
• Amazon VPC, subnets, routing, and security controls
• Amazon S3, EBS, EFS, and data lifecycle policies
• AWS Lambda, API Gateway, and serverless architectures
• Amazon CloudWatch, CloudTrail, and AWS Config
• Develop and support Amazon Connect contact center environments, including: Contact flows, queues, routing profiles, and prompts
• Integrations with AWS Lambda, APIs, and external systems
• Call recording, analytics, and troubleshooting
• Design and integrate AI-enabled solutions using Amazon Bedrock where applicable
• Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools
• Monitor system performance, availability, and cost optimization opportunities
• Troubleshoot and resolve infrastructure and application issues
• Support CI/CD pipelines and automation workflows
• Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls
• Maintain documentation, runbooks, and architectural diagrams
• Provide knowledge transfer and mentoring to team members
• Participate in scheduled maintenance, upgrades, and after-hours support as required

REQUIRED SKILLS (In order of importance):
• 6+ years of overall IT experience supporting enterprise systems
• 3+ years of hands-on AWS experience in development and/or administration
• 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda)
• 3+ years of experience with Amazon Connect and/or contact center technologies
• 3+ years of experience integrating APIs, serverless functions, and cloud-native services
• 3+ years of experience with Infrastructure as Code and automation
• 3+ years of experience with security best practices, logging, and monitoring in AWS
• 3+ years of scripting experience (Python, Bash, or equivalent)

PREFERRED SKILLS (In order of importance):
• Experience with AI/ML integrations and prompt engineering
• Experience with hybrid cloud or third-party integrations
• Cost optimization and FinOps experience
• Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures

REQUIRED EDUCATION/CERTIFICATIONS:
AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional

PREFERRED EDUCATION/CERTIFICATIONS:
Microsoft Certified Azure Solutions Architect (AZ-305)

Additional Skills:
• Strong written and verbal communication skills
• Ability to mentor junior engineers
• Strong documentation and operational discipline

ENVIRONMENTS AND TOOLS
• Amazon Web Services (AWS)
• Amazon Connect
• Amazon Bedrock
• AWS Lambda
• AWS CloudFormation / Terraform
• CloudWatch / CloudTrail
• API Gateway
• CI/CD tools (AWS-native or third- party)
• Git-based version control systems