Digital Content Specialist

Key ResponsibilitiesIn collaboration with the communications staff, coordinate the organization and publishing of content across various communication channels, including email, websites, social media platforms, and printed materials.Update webpages, including page headings, links, metadata, images, downloadable files, and related content.Apply search-engine-optimization, accessibility, usability, and plain-language practices to improve content clarity, findability, performance, and access for diverse audiences.Assist in monitoring assigned website sections for outdated, duplicate, inconsistent, or broken content; correct routine issues and coordinate larger updates with the Web and Technology Manager and content owners.Assist in copyediting and proofreading published content for grammar, spelling, punctuation, syntax, clarity, organization, tone, consistency, accuracy, readability, and adherence to CHEAs editorial and brand standards.Support in-person and virtual events, including CHEA Webinars and the Annual Conference.Support ongoing updates to CHEAs online directories and related data-driven content.Use website, email, webinar, registration, and social-media analytics to prepare routine reports, identify content-performance trends, and recommend practical improvements.Create, edit, and prepare multimedia assetsincluding graphics, photographs, audio, video, captions, and transcripts and maintain organized digital files, image and media libraries, permissions and copyright records, and templates.Carry out other duties as assigned.Minimum QualificationsBachelors degree in digital media, marketing, web content, publishing, communications, journalism, English, or a related field.One to three years of professional experience; relevant internships or substantial applied experience may be considered as part of the experience requirement.Copyediting and proofreading skills, with strong command of grammar, spelling, punctuation, usage, and organization.Demonstrated attention to detail and ability to identify factual inconsistencies, broken links, formatting issues, unclear language, and other publication-quality concerns.Ability to manage multiple assignments and deadlines, maintain organized workflows, and collaborate professionally with colleagues at different levels of the organization.Preferred QualificationsExperience using a content-management system to build, edit, format, and publish webpages, experience with CRM platforms, Drupal, familiarity with HTML, metadata, SEO, accessibility, and web-quality assurance is preferred.Experience supporting email marketing, social media, webinars, virtual events, registration platforms, photography, graphic design, video is preferred.Proficiency with Microsoft 365 applications; familiarity with Adobe Creative Cloud, Canva, webinar platforms, analytics tools, project-management systems, or similar digital-production tools is a plus.Familiarity with Associated Press style or another professional editorial style guide.Employment StatusAll applicants must be authorized to work in the United States. New hires must complete an I-9 Form on the first day of employment verifying their identity and employment authorization.CHEA does not sponsor applicants for work visas.LocationThis position requires an in-office presence three days per week (Tuesday, Wednesday, and Thursday). CHEA's office is located at 1 Dupont Circle NW, Suite 510, Washington, DC.
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