Patient Service Representative - Ortho/Podiatry

Patient Service Representative (PSR) - Ortho/Podiatry

Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Location: Plainfield and Warrenville, IL

Full Time: 40 hours a week

Office Hours: Varies Monday - Friday, 7:00 AM - 5:30 PM. No Holiday Eves, On-Call, or Rotating Weekends.

Required Travel: To other offices to support Providers. All PSR's in Ortho have primary and secondary locations and are expected to rotate to other Ortho locations as needed for coverage. TRAVEL IS FREQUENT AND WEEKLY.

What You Will Do

Under general supervision and according to established policies and procedures, provides front desk coverage. This includes the following:

• Answers incoming calls, schedules appointments, greets/check out patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits.
• Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.
• Clinic set-up, Chart Prep, working the Referral Work-Queue, and other office support tasks
• Works the needs of the Clinic, which includes being flexible on hours and locations traveling to if asked

What You Will Need

• High School Diploma or GED required
• Keyboard and computer skills
• A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Preferred

• A minimum of three months previous business office OR healthcare based experience
• Previous insurance, managed care, and integrative medicine experience preferred
• Medical terminology or coding experience
• Bilingual Spanish helpful, but not required

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities