Manager of Quality Management

Leading quality assurance and oversight functions, the full-time remote Manager of Quality Management will oversee audits, drive continuous improvement initiatives, and manage a team to ensure compliance with regulatory and operational standards, with occasional travel to office locations in the US and Canada. Key responsibilities Lead quality management, audit, and testing programs across delegated insurance operations Develop and maintain a risk-based quality assurance and operational audit framework Manage and develop a high-performing Quality Management team, ensuring timely completion of audits and reviews Required qualifications 7+ years of experience in insurance operations, quality assurance, auditing, or compliance Experience leading and developing teams within a quality management context Strong understanding of insurance operations and delegated oversight environments Ability to analyze data and implement process improvements based on findings Bachelor's degree in Business, Insurance, Risk Management, or a related field preferred