Technology Product Lead

Technology Product Lead

Why This Role Exists

We are building a Product organization to bring? clear ownership, prioritization, and outcome accountability ?to critical technology platforms that power our business.

Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent? end-to-end ownership of outcomes , clear? value identification , or transparent? measurement of impact . Important work gets delivered, but it's often difficult to answer fundamental questions:

• Why is this the right work, right now?

• What outcomes are we driving?

• How do we know it's working?

The? Product Lead ?role exists to close that gap.

This role is aligned to our Asset Management value stream , with a focus on shaping the technology capabilities that enable end-to-end visibility, control, and optimization of assets and materials across their lifecycle. The Product Lead operates at the intersection of supply chain operations and enterprise technology, partnering with procurement, logistics, construction, and operations teams to turn complex, often undefined asset-related challenges into clear product direction and outcome-oriented capabilities.

This includes defining and evolving capabilities that support asset lifecycle tracking, materials planning and forecasting, inventory and warehouse management, supplier coordination, and asset performance and utilization. The Product Lead takes a multi-platform approach and supports and shepherds solutions across ERP, asset management, supply chain, and logistics systems, ensuring that capability design is driven by the problem to solve rather than constrained by existing tools.

The role emphasizes deep engagement in discovery, ideation, and rapid iteration , identifying opportunities, challenging assumptions, and shaping solutions in close partnership with both business and technology teams. Rather than coordinating delivery, the Product Lead is expected to drive clarity where none exists , framing the "why," establishing clear scope boundaries, and prioritizing work to enable incremental value delivery through iterative execution led by architecture and delivery partners.

Success in this role depends on the ability to connect fragmented systems and data into cohesive, actionable capabilities that improve transparency, reduce operational friction, and accelerate decision-making across the asset lifecycle, from sourcing and delivery through deployment, maintenance, and optimization. This role is best suited for individuals who are energized by building in ambiguity, shaping new capabilities, and creating structure from complex, evolving environments.

How We Think About Product Ownership

We view product ownership as a? continuous spectrum , not a fixed state:

• NOW : Capability-based ownership and platform stabilization

• NEXT : Value-aligned recomposition and shared accountability

• LATER : True end-to-end value streams with economic ownership

Importantly:

The work does not change.

Only how we frame ownership, outcomes, and success evolves.

Product Leads are expected to operate comfortably across this spectrum, protecting near-term execution while intentionally shaping longer-term outcome ownership.

What You'll Own

Product Leads are anchored to one or more? capability-aligned product areas , such as:

• CoreTransactionPlatforms

• CommercialEnablement

• EnterpriseData &Intelligence

• Developer &PlatformEnablement

• Trust, risk, and compliance

While each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.

Role Mandate

As a Product Lead, you are accountable for:

• Defining? what should be built and why

• Making? priority and scope tradeoffs ?within defined investment guardrails

• Owning? product outcomes , not just delivery

• Ensuring clarity and continuity from strategy through execution

This role blends? strategic thinking with hands-on product work . Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.

What You'll Do

Product Vision, Strategy & Outcomes

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy

• Translate business objectives into clear product outcomes, hypotheses, and success measures

• Align platform capabilities toKPI orientedoutcomes such as scalability, reliability, automation, efficiency, and risk reduction

• Advocate for investments that measurably improve productivity and operational effectiveness

• Balance short-term delivery needs with long-term strategic outcomes

Hands-On Product Ownership & Execution

• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes

• Write and refine epics, features, and user stories as needed;especially for complex, high-impact, or ambiguous work

• Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work

• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early

• Validate usefulness and impact of delivered capabilities with internal users and stakeholders

Leadership, Decision-Making & Collaboration

• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area

• Foster collaboration, accountability, and continuous improvement across cross-functional teams

• Empower teams with clarity of intent while allowing flexibility in how work is delivered

• Make informed decisions under ambiguity, time pressure, or incomplete information

• Actively remove obstacles to progress and value delivery

Ceremonies, Cadence & Flow

• Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning

• Ensure shared understanding of priorities, intent, and success criteria across teams

• Partner with delivery leaders to support agile ways of working without becoming process-bound

• Adjust focus and level of involvement as products, teams, and maturity evolve

Stakeholder Engagement & Communication

• Act as the primary liaison between engineering, architecture, business partners, and leadership

• Communicate priorities, progress, tradeoffs, and outcomes clearly and consistently

• Maintain transparency to build trust and alignment across teams and departments

• Continuously gather feedback and pain points to inform roadmap and backlog decisions

Metrics, Learning & Value Realization

• Define and track KPIs tied to efficiency, performance, reliability, and business impact

• Use data and analytics to inform prioritization and validate hypotheses

• Monitor adoption and outcomes of delivered capabilities

• Translate results and learning into roadmap and backlog adjustments

REQUIRED QUALIFICATIONS:

• 8+ years of experience intechnical product management, technical product leadership, or related roles

• Demonstrated ability to own outcomes and operate hands-on at the delivery level

• Experience writing epics, features, and user stories in complex technical environments

• Proven ability to make prioritization and scope tradeoffs aligned to business value

• Strong analytical and problem-solving skills with a data-driven mindset

• Experience partnering closely with engineering, architecture, and operations teams

• Comfort operating in ambiguity and influencing without formal authority

• Strong communication skills across technical and non-technical audiences

PREFERRED QUALIFICATIONS:

• Background inplatform engineering,infrastructure,DevOps, SRE, orenterprise systems

• Experience in organizations transitioning from project-centric to product-centric models

• Familiarity with agile andlean product practicesin enterprise environments

KNOWLEDGE, SKILLS AND ABILITIES

• Relationships - Build valuable relationships with people, facts and context. Unlock the power of people to overcome challenges to achieve more.

• Creativity - Apply integrated thinking to produce unprecedented value. Combine new facts and deeper understanding people's purpose and concerns to generate a surplus of ideas.

• Collaboration - Develop aggressive yet realistic plans. Work collaboratively to make the best decision on allocation of time, resources and talent.

• Accountability - Get the job done. Be clear on who is going to do what and when.

• Learning - Lead in a developmental environment. Turn learning into action. Embrace change and appreciate others.

• Transformational leader with the heart of serving others.

TOTAL REWARDS

• This role is also eligible for a competitive bene?ts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ?exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company bene?ts.

• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.

It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting

• Every employee is bonus or commission eligible

• Generous PTO, Paid Volunteer Days Plus Floating Holidays

• Stock Purchase Plan (SPP)

• 11 paid Holidays Annually/Holiday compensation when worked

• Pet and Legal Insurance

• Q-Rest Sabbatical Program

• Q-Anniversary Service Award Program

• Parental Leave for primary and secondary caregivers

• Military Benefits Package

• QTS Charitable Matching Gift Program

• QTS Scholarship for Employee Dependents

• QTS Crisis Fund

• Wellness Program

• Tuition Reimbursement Program