Customer Service Representative

Job Description Customer Service Representative – Foodservice Export We are a growing foodservice company specializing in international exports and are seeking a detail-oriented Customer Service Representative to join our team. This role is critical in supporting international customers, coordinating export orders, and ensuring smooth communication across logistics and internal departments. Key Responsibilities Manage customer accounts and process orders for international clients Coordinate order entry, export documentation, and shipment follow-ups Serve as a primary point of contact for customers, logistics providers, and internal teams Ensure accuracy and compliance of export documentation and international shipping requirements Provide timely updates to customers regarding order status and delivery timelines Required Qualifications Fluency in English and Spanish (written and spoken) Previous customer service experience (foodservice, logistics, or international trade preferred) Strong organizational, communication, and problem-solving skills Ability to multitask and work efficiently in a fast-paced environment High attention to detail and accuracy Preferred Qualifications Experience working with Foreign Trade Zones (FTZ) or bonded facilities Knowledge of export processes, documentation, and international logistics Schedule Monday – Friday, 8:00 AM – 5:00 PM 1-hour lunch break Employee Benefits Paid Time Off (PTO) and paid holidays 401(k) plan with company matching (up to a disclosed percentage) Healthcare benefits and coverage options We offer a collaborative and dynamic work environment with opportunities for growth in international trade and foodservice exports. #J-18808-Ljbffr Global Food Corp