Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hourly Plus Commission/Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Looking for more than just a job? Join a team that truly makes a difference.

At Shauna Mickens State Farm, were more than an insurance officewere a trusted resource for families and businesses across Idaho, Oregon, Washington, and Utah. Based in Boise, our team takes pride in serving our community with integrity, care, and a personal touch.
Were looking for someone who shares our passion for helping others and building real connections. Whether its guiding a family through their first policy or helping someone protect their summer toys like boats, RVs, and ATVs, we show up with heart and professionalism every day.

If you're ready to grow your career in a supportive, people-first environment where your voice matters and your work has real impactwed love to hear from you.

ROLE DESCRIPTION:
Shauna Mickens - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.