Customer Service/Sales Admin

Admin Representative

This position combines customer relationship management with essential administrative support in a fast-paced agricultural environment. The Admin Representative will work onsite at a flower farm nursery and ensure sales orders are processed accurately, while providing advice to customers, managing inventory and fostering relationships with retail and wholesale customers. This is a Vendor Management position assisting with customer service, ordering, inventory, and invoicing (billing).

You must speak Spanish and English clearly, and have good communication skills.

This is a Fulltime, perm, long-term career opportunity with a highly reportable Flower Farm Nursery, known for their beautiful quality flowers and plants. They have had a successful business decades!

Key Responsibilities

Customer Relationship Management

• Customer Engagement: Respond promptly to customer inquiries, bids, and orders via email, phone, or in-person, providing expert advice on plant selection and care.
• Vendor Management: Actively identify, cultivate, and manage new business opportunities while nurturing existing customer relationships.
• Order Processing: Accurately prepare sales orders, invoices, and contracts, ensuring smooth, accurate, and timely completion.
• On-Site Sales/Support: Spend time in the nursery/field to check plant quality, take photos for clients, and check availability.

Required Qualifications & Skills

• Experience: 25+ years of experience in customer service, or administration, or sales preferably within the horticultural, nursery, or agricultural, construction or industrial industry.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Point-of-Sale (POS) systems, and CRM software, or QuickBooks is a plus.
• Physical Ability: Ability to work in a nursery environment, which may involve walking, standing, and lifting (up to 20-30 lbs.).

Preferred Qualifications

• Background in horticulture, landscape management, or agribusiness.
• Experience with QuickBooks or other accounting software.
• Experience with social media management or basic website updating.

Benefits

• Medical - Employer pays 72% of Premiums
• Dental/Vision- Employer gives an annual bonus to Employees (that can be used for Dental & Vision
• Life Insurance - $15k
• 401K with Employer Match
• 2 weeks of PTO to start/ 5 paid Holidays
• Company is offering a competitive package (Health benefits, PTO, Bonuses)
• Offering a starting salary of $50,000- $60,000

Equal Opportunity Employer