Senior Manager, Communications

Senior Communications ManagerNFA is purpose-driven. We safeguard the integrity of the derivatives markets, protect investors and ensure that our Members meet their regulatory obligations. We take pride in our work; maintain a conviction to do the right thing; empower each other; and support our community. Envision your career in a place where performing critical regulatory work within the financial industry is as significant as the passionate and talented individuals with whom you work. When you join NFA as a Senior Manager, Communications, you'll oversee a team of communicators responsible for collaborating cross departmentally to translate technical information into high-impact educational programming and communications across different media. Bring your passion for crafting pointed, audience-tailored messaging. Bring your creative problem-solving skills and desire to collaborate. Bring your coaching know-how and attention to detail.What you'll do: As a Senior Manager, Communications, you'll report directly to NFA's Head of Communications and oversee a team of individual contributors responsible for delivering high-quality communications and educational programming to NFA's Member and investor audiences. Specifically, your responsibilities will include, among others:Developing and managing communication strategies that promote NFA's educational resources across digital channels, campaigns, and other initiatives.Overseeing the development and delivery of NFA's Member communications and educational programming including e-mailings, webinars, in-person programs and web content.Leading the development and execution of NFA's investor education and protection communications.Driving NFA's social media strategy as it relates to expanding awareness for investor protection resources and educational programs.Measuring the effectiveness of communication strategies to increase engagement.Demonstrating emotional intelligence, professionalism and adaptability when navigating complex situations and engaging with diverse stakeholders.Providing leadership, coaching and direction to Communications staff while balancing project priorities and workload.Managing relationships with internal and external stakeholders, vendors and consultants.Establishing strong relationships through active listening and proactive communication, as well as fostering collaboration with executive leadership and staff in other departments.Assisting with media interaction and reputation management.What we're looking for: Bachelor's degree or equivalent related work experience At least 8 years of professional experience Expert verbal, written, research, communication and presentation material skills Experience adapting communication style, tone, level of detail and emphasis across multiple diverse audiences Interpersonal skills, with a proven history of creating and sustaining strong relationships with multiple stakeholders Executive presence and a demonstrated ability to interact confidently with senior leaders and challenge constructively with discretion Ability to partner with subject-matter experts and digest and distill information quickly and effectively Excellent writing and editing skills with a demonstrated ability to handle complex issues and nuanced messaging Ability to exercise independent judgment and take initiative in an environment with shifting priorities Demonstrated organizational, external relations and analytical skills and experience Working familiarity with the derivatives industry, regulation or financial concepts strongly desired Basic to intermediate familiarity with general website concepts including CMS basics, web architecture, content management, search engine optimization or accessibility a plus