Sales Support Specialist

Compensation: $25–$28 per hour (based on experience) Schedule: Full-time | Monday–Friday

About the Role

We are seeking a detail-oriented, Excel-driven professional to support our Director of Sales with reporting, CRM data management (Salesforce), and research initiatives that strengthen our sales performance. This is an internal-facing role focused on data accuracy, report creation, and identifying insights that improve execution. This position does not involve direct customer interaction or commission-based sales. The willingness to learn and understand our business, our customers, and becoming a SME in our CRM (Salesforce) will encourage success in this position. If you enjoy working in spreadsheets, organizing data, building reports, conducting research, and spotting trends others miss — this role is for you.

What You’ll Do

• Build and maintain recurring reports using Excel (pivot tables, formulas, lookups) (this will be tested in the interview process)
• Manage data integrity and workflows within Salesforce CRM
• Pull, clean, and organize data into clear, readable formats for leadership
• Create dashboards and spreadsheets that improve visibility and accountability
• Conduct research to identify potential customers and market opportunities
• Identify trends and recommend process improvements
• Support reporting and performance tracking across all sales segments and branches
• Ensure accurate data flow in and between systems

What We’re Looking For

• Enjoys working in Excel and systems daily
• Prefers backend data and systems work over customer interaction
• Is highly detail-oriented and organized
• Likes turning messy data into clean, readable reports
• Can identify patterns and make practical recommendations
• Takes ownership and follows through without constant oversight
• Comfortable with direct exposure to leadership

Required Skills & Experience

• Strong Excel skills (pivot tables, formulas, VLOOKUP/XLOOKUP, filtering, basic data analysis) Excel proficiency will be assessed during the interview process.

• 1–3 years experience in reporting, sales, operations, administrative, or data support roles
• Comfortable learning and working in CRM systems (Salesforce experience preferred)
• Strong research and organizational skills
• Clear written and verbal communication
• High level of integrity and accuracy
• Fluent in English, verbally and written (Spanish is a plus)

Preferred (Not Required)

• Experience using Salesforce or another CRM
• Experience creating dashboards or performance reports
• Background in sales operations, business operations, or data support

Why Join Us

• Stable, growing company
• Direct exposure to leadership
• Opportunity to build operational skills
• Clear expectations and measurable impact
• Competitive hourly pay

If you enjoy bringing structure to data, improving systems, and supporting leadership with meaningful insights — we’d love to meet you.

Benefits:

• 401(k) - with an employer's match!
• Health, dental, and vision insurance
• Health savings account
• Employee assistance program
• Life insurance (at no cost to you!)
• Vacation and sick time
• Referral program
• Tuition reimbursement

Check us out online!

• Website:
• Facebook:

About us:

On Site Companies is a family and woman-owned company that has been in business for over 30 years! We are growing every year and have internal growth opportunities for our team members. On Site Companies is an Affirmitive Action, equal opportunity employer. On Site Companies will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.