Technical Operations Principal

Salary: $32.52 - $36.13 Hourly
Location : Cheyenne, WY
Job Type: Permanent Full-time
Job Number: 2026-01098
Department: Department of Transportation
Division: Department of Transportation
Opening Date: 04/16/2026
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: TNTO09


Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) Telecommunications Program is seeking a WyoLink Principal Technician located in Cheyenne, Wyoming. This position will provide crucial support to the digital trunked VHF P-25 WyoLink Statewide Public Safety Communications System. This position administers, maintains, and upgrades the hardware and software of the WyoLink master sites and associated radio sites to ensure maximum system availability for public safety agencies while providing system-related support to the end user.


This position offers:
**$2,000 Hiring Bonus** See notes for eligibility
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? ?? Explore our Total Compensation Calculator:
Human Resource Contact: View phone number on click.appcast.io or View email address on click.appcast.io
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Administer the WyoLink system and its users' subscriber equipment, including fault management, configuration management, performance management, and security management.
• Use advanced and complex Internet Protocol (IP) Configuration Management & System Administration applications to optimize WyoLink servers, databases, routers, and gateways and their service to affiliated agency networks and third-party IT applications.
• Respond to system alarms and resolve user trouble reports and emergency system re-configurations during crises. Diagnose problems relating to tele-data/microwave interconnects and/or radio frequency equipment.
• Coordinate and monitor the implementation, maintenance, and repair of WyoLink communication subsystems and equipment, including efforts of contractors and interagency/inter-division maintenance partners. Monitor and follow up on contractor maintenance efforts and depot-level equipment repairs.
• Consult with and advise communications system user agencies to understand their current and future needs in order to evaluate options, configure systems, and formulate operating policies to meet their requirements. Assist these agencies in the development of their fleet maps and code plugs, while making recommendations on features and benefits for their communication system.
• Configure equipment to perform to customer requirements, enable subscriber equipment in system configuration software, set operating parameters and permissions for subscriber equipment, and use system resources to troubleshoot subscriber equipment connectivity and operational issues.
• Program and check out subscriber radios and console systems using Customer Programming Software, and other tools for radio maintenance and alignment.
• Measure system performance and results with specialized network software and communications tools to ensure levels of service specified in communication systems requirements.
• Provide graphical reports to the WyoLink Support Manager to demonstrate system availability and usage, and proactively determine cause and remediation for high-usage sites.
• Perform database back-ups and restorals.

Qualifications
PREFERENCES:
Preference may be given to a candidate with a degree in Telecommunications, Information Technology, Network Administration, Electronics, or closely related field, plus 6 - 8 years of experience in this field, along with supervisory responsibilities.
F.C.C. General Radio Operators License required within six (6) months of employment.
Experience working within a digital trunked VHF P-25 communications system.
KNOWLEDGE:

• Ability to use specialized voice and data telecommunication systems and equipment; must analyze performance, interpret/use specification sheets and technical diagrams/manuals, and network management software.
  
• Broad knowledge of Telecommunications, Electricity, Electronics, Information Technology, and facilities; including telephony, data communications, integration of voice & data communication systems with computers & electronic devices, transmission media, towers, vehicle electrical, and building/facility services.
  
• Advanced technical knowledge, with the ability to independently install, configure, modify, and repair telecommunications networks and equipment, and adjoining computers & electronics.
  
• Advanced specialized training is needed, including TCP/IP, WAN/LAN, SNMP, hubs/switches/routers, specialized databases/servers, computer operating systems, and network management.
  
• Skills in written and oral communication, include leadership, training, conflict resolution, consensus building, team building, and preparation of clear and concise records, reports, correspondence, training, and other written materials.
  
• Ability to interpret, prepare, review, and edit highly technical schematics, documents, reports, and papers.
  
• Ability to coordinate, organize, oversee, train, assign, and manage people, and equipment efficiently to prioritize and accomplish work; e.g., records management, inventory control, personal advancement, and training.
  
• Ability to effectively manage own time and work independently and/or with limited supervision for extended periods, and to make reasoned decisions when confronted with unusual circumstances.

Minimum Qualifications:
Education:

Bachelor's Degree (typically in Telecommunications)


Experience:

0-3 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Senior Technical Operations Technician
Certificates, Licenses, Registrations:

Some agencies may require a Class A Commercial Driver's License


OR

Education & Experience Substitution:

4-6 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Senior Technical Operations Technician
Certificates, Licenses, Registrations:

Some agencies may require a Class A Commercial Driver's License
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• Regularly part of an on-call rotation (up to 50% of the time) to perform WyoLink network operations duties at all hours. Subject to call at any time 24/7.
• May be required to travel to remote and difficult to access communication sites by special-purpose vehicle and/or on foot, snowshoes, skis, or other means.
• Ability to work effectively alone in remote areas at all hours in all weather conditions.
• Ability to safely pick up and carry 50 pound items.
• Successful candidate must establish and/or maintain his/her primary residence within approximately 30 miles of the Cheyenne WYDOT facility in order to provide a prompt response to mission-critical public safety communications systems outages.

NOTES:

• FLSA: Non-exempt
• Candidates must pass a background/reference check; successful applicants will be required to have a fingerprint check through the Wyoming Division of Criminal Investigations.
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about , including your rights and responsibilities.
• Qualifying eligibility and criteria for the hiring bonus
  • Temporary employees accepting a full-time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
  • One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
  • Employees would only be eligible for one (1) hiring bonus in a 12 month period.
  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information
045-Department of Transportation - WYDOT-Chief Technology Officer - Telecommunications

Click to view the State of Wyoming Classification and Pay Structure.

URL:


The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.


Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax .
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01


(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02


(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03


(TNTO09) Which of the following best describes your work experience in Technical Operations?Experience definition: (This experience includes, but may not be limited to, the following: full-time experience repairing or maintaining complex electronic equipment, electrical experience, maintaining and diagnosing hardware and software, telecommunciations.)

• No relevant experience.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.

04


(AA) Describe your relevant experience in the box below.
05


Do you have a degree in Telecommunications, Information Technology, Network Administration, Electronics, or closely related field, plus 6 - 8 years of experience in this field, including supervisory responsibilities?

• Yes
• No

06


(AA) Describe your relevant experience, including your supervisory responsibilities in the box below.
07


Do you have experience working within a digital trunked VHF P-25 communications system?

• Yes
• No

08


(AA) Describe your experience working within a digital trunked VHF P-25 communications system in the box below.
09


Do you have a F.C.C. General Radio Operators License?

• Yes
• No

10


Do you have the ability to obtain a F.C.C. General Radio Operators License within six (6) months of employment?

• Yes
• No

11


(A1) Where did you hear about this opportunity?

• Government Jobs @
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

12


(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus
13


(A) If you answered Other, please tell us where you heard about this opportunity.
14


(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

15


(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

16


(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.

• Yes
• No

Required Question