Program Manager - Application Services

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Job Description:

Tria Federal (Tria) is seeking a talented Senior Program Manager to support a large-scale Department of Veterans Affairs (VA) Office of Information and Technology (OIT) Infrastructure Operations program focused on Application Services supporting mission-critical enterprise applications and operational environments.

The Senior Program Manager will oversee enterprise application operations, middleware support, cybersecurity operations, database administration, web infrastructure, operational sustainment, and healthcare-supporting operational environments. The ideal candidate will work collaboratively with customer leadership, engineering teams, cybersecurity personnel, and operational stakeholders to ensure successful delivery of enterprise application services across highly visible operational ecosystems.

This role supports the agency's modernization and operational sustainment efforts by improving operational resiliency, supporting cybersecurity compliance initiatives, coordinating cross-functional operational teams, and ensuring reliable enterprise application support services across complex federal environments.

*CONTINGENT UPON CONTRACT AWARD*

Basic Requirements:

• 15+ years of experience supporting enterprise IT operations with at least 10 years managing large federal operational support programs.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Management, or related field, or equivalent professional experience.
• Experience supporting enterprise operational environments within the Department of Veterans Affairs (VA), Department of Defense (DoD), or other federal agencies.
• Experience managing enterprise operational support programs involving:
  • Middleware operations
  • Enterprise application sustainment
  • Cybersecurity operations
  • Database administration
  • Web infrastructure support
  • Operational governance
  • Operational support services
• Experience supporting operational governance activities including:
  • SLA/KPI management
  • Executive reporting
  • Risk management
  • Customer engagement
  • Incident management
  • Operational reviews
  • Transition support
• Experience supporting cybersecurity compliance initiatives including:
  • RMF
  • ATO support
  • Vulnerability management
  • Continuous monitoring
  • POA&M management
  • Compliance reporting
• Experience managing operational teams supporting:
  • Oracle WebLogic
  • Apache Tomcat
  • Oracle databases
  • SQL Server
  • Enterprise web environments
  • Middleware integration
• Experience supporting highly visible enterprise operational environments within healthcare or mission-critical federal ecosystems.
• Strong communication skills with the ability to lead executive briefings, operational reviews, customer engagements, and cross-functional discussions.

Additional Qualifications:

• PMP certification preferred.
• ITIL certification preferred.
• Experience supporting operational modernization and enterprise sustainment initiatives.
• Experience supporting geographically dispersed operational teams.
• Familiarity with federal cybersecurity and compliance frameworks including NIST and RMF.
• Experience supporting 24/7 operational support environments.

Responsibilities:

Responsibilities include overseeing enterprise Application Services operational environments supporting middleware operations, enterprise applications, database administration, cybersecurity operations, web infrastructure, and operational sustainment activities. The Senior Program Manager will lead operational governance activities including SLA/KPI reporting, executive reporting, customer engagement, risk management, operational reviews, and cross-functional coordination.

The Senior Program Manager will coordinate operational teams supporting enterprise middleware, database, cybersecurity, and application sustainment environments while supporting operational modernization, resiliency, and optimization initiatives. In addition, the Senior Program Manager will collaborate with customer leadership, engineering teams, operational stakeholders, and cybersecurity personnel to ensure successful delivery of enterprise operational services.

The Senior Program Manager will proactively identify operational risks and delivery gaps, support operational continuity initiatives, oversee transition and sustainment activities, and help maintain operational compliance across highly visible enterprise environments supporting mission-critical healthcare systemsenvironments supporting mission-critical healthcare systems.

Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

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