Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in July 2001 after spending 10 years as a State Farm Auto Claims Manager, bringing strong technical experience and a people-first leadership style into agency ownership. Today, our team includes six members, many of whom have been with the office for 20+ years, creating a stable, experienced, and supportive environment.

I’m a graduate of the University of Georgia, married with two daughters, and actively involved in the community through multiple boards, including the Fort Gordon Alliance Community Board. Our office is located just three miles from Fort Gordon, and we proudly operate as a military-supportive agency with many team members who share that background.

For our team, we offer a strong benefits package that includes a Simple IRA, health benefits, two weeks of vacation to start, casual Fridays, team-building events, and structured training programs to support long-term success.

Our culture is relationship-driven and built on loyalty, trust, and stability. Over the life of the agency, we’ve had only 16 total employees, which reflects the long-term careers people build here. We’re looking for someone who wants more than just a job—someone seeking a place to grow, contribute, and potentially retire. If you value stability, strong leadership, and a team that truly invests in one another, this could be the right fit for you.

ROLE DESCRIPTION:
Eddie Bussey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.