Veterinary Receptionist / Client Service Representative

Job Description

Job Description

Wolf Run Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Schedule: This is a flexible position open to full-time or part-time, with availability needed Monday-Friday and rotating Saturday .

Full-time benefits and compensation**:

• Compensation: $15 - 18 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Client service and communication
  • Welcoming and discharging patients
  • Collaboration with other team members
  • Managing phone lines
  • Booking appointments/attention to detail

Wolf Run Veterinary Clinic in Muncy, PA is a large, full-service hospital offering small animal care, surgery, and additional services including boarding and grooming. We operate in a fast-paced, team-oriented environment supported by strong technician utilization and efficient workflows.

What truly sets us apart is our low turnover and long-tenured team —we’ve built a close-knit, supportive culture where people actually enjoy working together and often connect outside of the hospital. We’ve grown significantly over the years while intentionally maintaining a collaborative, community-focused feel.

This is an excellent opportunity for someone who enjoys a busy, hands-on setting and wants to be part of a stable, well-structured practice with strong team culture and diverse caseload exposure.

Apply today! We look forward to hearing from you!

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.