Sr. Technical Business Analyst - Digital Web Experience

Description

Key Responsibilities 

Business Analyst Responsibilities 

• Collaborate with Digital Product Owner and stakeholders to gather, analyze, and document business and technical requirements for customer-facing web initiatives.
• Translate business needs into detailed user stories, acceptance criteria, process flows, and functional requirements.
• Manage and maintain the Azure DevOps (ADO) backlog, ensuring alignment with business priorities and customer experience objectives.
• Lead business-side User Acceptance Testing (UAT), including test planning, execution oversight, defect tracking, and stakeholder signoff.
• Prepare milestone updates and sprint summaries for business and technical stakeholders.
• Coordinate with business users for testing, feedback loops, and change management to ensure smooth rollout of features.

Scrum Master Responsibilities 

• Facilitate core Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as a servant leader to the team—identifying and removing blockers to maintain delivery momentum.
• Monitor sprint health, team velocity, and workflow; proactively identify areas for improvement.
• Champion Agile best practices and foster a high-performing, collaborative team environment.
• Support the Digital Product Owner in sprint goal definition and stakeholder alignment.
• Champion Agile best practices and promote a culture of accountability, transparency, and continuous delivery.

Qualifications 

Required Qualifications 

• 5–8+ years of experience as a Business Analyst, Technical Business Analyst, or Product-focused Business Analyst supporting customer-facing websites and digital experience platforms.
• Strong Adobe Experience Manager (AEM) experience, including content authoring, page management, templates, components, workflows, and publishing processes.
• Familiarity with UX best practices, SEO fundamentals, QA/testing processes, and digital analytics.
• Strong understanding of Agile/Scrum methodologies and experience supporting Agile delivery teams.
• Proficiency with Azure DevOps (ADO) or similar tools for backlog and sprint management.
• Demonstrated ability to write user stories, define acceptance criteria, and support UAT activities.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Qualifications 

• Experience with additional Adobe Experience Cloud products such as Adobe Customer Journey Analytics, Adobe Launch, Adobe Target, or Adobe Analytics.
• Agile certification (CSM, PSM, or equivalent).

HOW YOU'LL GROW AT EPMA

We believe in the investment of our people. Strong client results and company growth is a direct result of our focus on personal growth for every single employee. With regular reviews and measurable development plans, we help you focus on the skills and knowledge you need to succeed. From on-the-job learning to professional development programs, we help you to grow throughout your career and ready you for the opportunities that lie ahead.

EPMA'S CULTURE

BE INSPIRED our 10 core values are at the forefront of everything we do. We take pride in investing in the development of our people, because they are part of the EPMA family and DNA. Call us old fashioned, but we believe in building talent, and we take pride in preparing our future leaders and innovators. You will find a fun, exciting and rewarding career at EPMA.

ABOUT EPMA

Since 2010, EPMA has quickly earned credibility as a trusted leader in Project and Portfolio Management Services helping local businesses to Global 50 companies deliver projects with greater efficiency and success. Our ability to attract the most talented people and empower them to make a difference for our clients is part of what makes EPMA one of the Top Companies to work for in Texas, and one of the Best and Brightest companies to work for in the nation. We are also on the Inc. 5000 list as one of the fastest growing, privately held companies in America today.

EPMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassments of Any Kind: EPMA is made up of a very diverse group of individuals representing a variety of backgrounds, perspectives, and skills. At EPMA, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. EPMA is proud to be an equal opportunity workplace.