Staff, Software Engineer

Engineering Leader For Loyalty Platform

You will lead and scale the engineering efforts for the Loyalty Platform (EPCL), delivering core capabilities that power program setup, offers, integrations, and business insights. By partnering closely with Product and Architecture, you will define technical direction, drive execution, and ensure consistent delivery of measurable business outcomes. You will foster a high-performing, outcome-driven engineering culture while improving platform scalability, reliability, and quality across a modern cloud-based ecosystem. Additionally, you will champion pragmatic, AI-assisted development practices to enhance team productivity and accelerate delivery.

Responsibilities

Lead and manage a blended team of 8–12 engineers and contractors, owning capacity planning, sprint execution, and delivery predictability. Drive end-to-end delivery across the full SDLC, including refinement, planning, execution, and performance measurement. Design and build scalable, distributed systems using Node.js/TypeScript, C#, and modern frontend frameworks (React/Next.js). Collaborate closely with design and product teams to deliver UI-driven product outcomes, not just backend services. Develop and maintain APIs, microservices, and integrations across internal and external systems. Ensure platform operational excellence, including monitoring, quality, incident readiness, and security. Implement and evolve cloud-native solutions employing AWS (primary), with exposure to Azure/GCP as a plus. Promote engineering procedures across architecture, coding standards, CI/CD, and DevOps workflows. Drive adoption of AI-assisted development tools (e.g., Copilot, Cursor) to enhance developer efficiency. Collaborate across matrixed teams within the Loyalty ecosystem to ensure alignment and successful delivery.

Qualifications

Bachelor's degree in computer science or a related field. Proven experience leading engineering teams and delivering scalable, full-stack solutions in a fast-paced environment. Strong expertise in: Frontend: React (Next.js preferred; Angular is a plus) Backend: Node.js / TypeScript and C# Databases: Relational (PostgreSQL, SQL Server, Oracle) and NoSQL (DynamoDB, MongoDB) Hands-on experience with AWS cloud services (required), with familiarity in Azure and/or GCP as a plus. Solid understanding of distributed systems, event-driven architectures, and API-first design. Experience working across the full stack (UI, services, integrations) with a strong focus on delivering customer-facing outcomes. Strong problem-solving skills with the ability to break down complex challenges and drive solutions. Experience with engineering operating rhythms, agile delivery, and cross-functional collaboration. Familiarity with AI-assisted coding tools is helpful (no deep AI/ML expertise required).

Why You'll Stand Out from Other Talent

Demonstrated success leading teams delivering UI-first, customer-centric product experiences. Experience driving engineering culture transformation, improving delivery stability, and product quality. Strong track record of building and scaling modern React/Next.js applications in cloud environments. Proven ability to balance technical leadership and hands-on contribution across the full stack. Experience integrating teams into a disciplined operating model with predictable, high-quality delivery. Exposure to productivity enhancements using AI-assisted development tools to accelerate engineering output.