Service BDC Associate

Customer Service Representative

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the most important aspect of our business so if you have this special skill set, are organized and self motivated, we want you to join our team for a long term career.

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.

We offer:

• Paid training
• Paid vacation
• Medical, dental, and vision
• 401K
• Closed Sundays

Responsibilities:

• Schedule service appointments
• Communicate with service managers and advisors
• Work with all departments for an extraordinary customer experience
• Answer customer inquiries and calls when necessary

Requirements:

• Strong communication skills
• Positive energy
• Eager to improve
• Xtime experience preferred
• Automotive industry experience preferred
• Team player
• Organized
• Self-motivated individual that thrives on goals