Director, Global Commercial Capabilities

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The Director, Global Commercial Capabilities is responsible for leading and managing a global team that oversees the development, implementation, optimization and standardization of commercial processes and systems. This role involves the development and execution of strategic initiatives, ensuring alignment with the company's strategic goals. The position requires close collaboration with cross functional teams and commercial leadership to drive innovation and improve commercial performance.


Key Responsibilities:

• Leadership & Development: Leading and mentoring a global team, fostering a culture of collaboration, continuous learning and professional development.
• Strategic Initiatives: Executing strategic initiatives to drive innovation and improve commercial performance.
• Collaboration: Collaborate with sales, marketing, commercial ops, GIS, HR and finance teams to provide governance and alignment across processes/systems, drive adoption of tools and share standard methodologies.
• Lead a team of capability owners to establish and define a consistent operating model, ensuring alignment with a shared roadmap that supports commercial's strategic goals
• Reporting & Analytics: Monitoring key performance indicators and providing insights to support decision-making. Work closely with leaders to drive new initiatives and collaborate across departments to improve performance using analytics.
• Lead change management and communication of plans, policies, and procedures to ensure optimal performance.
• Executive engagement: Present strategic plans and programs and lead progress updates with senior management at regular check points to ensure awareness and overall alignment with corporate strategies.

Minimum Qualifications:

• Bachelor's degree or equivalent experience. MBA or equivalent experience preferred.
• Typically requires 18 years' with related experience and 10 years in people leadership roles, preferably in commercial organizations.
• Global experience to work across various regions, strongly preferred.
• Must have excellent communication skills to interact successfully across organizational levels and functions.
• Strong orientation toward data management, data governance, and process improvement.
• Can disseminate information effectively and supply regular updates to key partners.
• Must be diligent with strong analytical skills.
• Able to work independently, multi-task, and maintain focus on the goals at hand.
• Consistent track record in dealing with highly ambiguous problems, taking full control and responsibility for and driving simple solutions to sophisticated problems.
• Strong familiarity with project management standards and methodologies.
• Strong product management skills required, including a detailed understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Advanced knowledge in crafting and maintaining management level and detailed project plans applying project software.
• Proven track record to lead a matrixed team of professionals to complete projects on time.
• Excellent interpersonal, customer orientation, and problem-solving, can-do attitude.

The estimated base salary range for the Director, Global Commercial Capabilities role based in the United States of America is: $187,400 - $281,000. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long-term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact View email address on click.appcast.io. To learn more, visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.