IT Desktop Support Technician

1 week ago Be among the first 25 applicants Are you interested in gaining an opportunity with an organization that could advance your IT career from a small amount of experience to your career goals? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. It is also suitable for any level of IT support individual.* One of TEKsystems' clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity to get your foot in the door with a local enterprise company and grow your skills within IT Support, with potential career advancement. Previous Helpdesk, Desktop Support, or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift, contract-to-hire position. Pay and Benefits The pay range is $19.00 - $24.00/hr, negotiable based on experience. Workplace Type This is a fully onsite position in Whitehall, MI. Main Duties and Responsibilities: Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and software applications. Swap out laptops/desktops and deploy Windows 10/11. Re-image Windows 11 onto machines from Windows 10. Assist users with IT-related incidents. Take ownership of issues, perform problem analysis, and implement fixes, escalating where necessary. Record, update, and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade software and hardware. Resolve issues with printers, copiers, and scanners. Maintain high-quality customer service. Please apply if you're interested and capable of performing these duties.* *We are looking to set up interviews as early as next week.* Certifications like CompTIA are desirable. Additional Benefits: Medical, Dental, and Vision from Day One Critical Illness, Accident, Hospital Insurance 401(k) Retirement Plan Life Insurance Disability Insurance HSA Transportation Benefits Employee Assistance Program PTO, Vacation, Sick Leave Application Details Position closes on June 16, 2025. To apply, send your updated resume to: View email address on click.appcast.io TEKsystems is an equal opportunity employer. We consider all applications without regard to protected characteristics. #J-18808-Ljbffr