Product Owner

Job Summary: Product Owner, Customer Analytics (Martech, Personalization, CJA)

Location: Bolingbrook, IL (Remote flexibility)
Job Type: Corp-to-Corp (C2C)

About the Role
Join our innovative digital team as a Product Owner, Customer Analytics, and drive the next generation of personalized customer experiences. You'll lead the delivery, adoption, and optimization of customer analytics capabilities, enabling data-driven personalization and experimentation across digital channels. If you are passionate about customer insights, digital measurement, and agile product ownership, this is a career-defining opportunity to impact business outcomes and customer journeys.

Responsibilities
- Champion the agile development lifecycle, leading sprint ceremonies, product demos, and release planning.
- Define, maintain, and prioritize product backlogs; translate business needs into actionable epics, user stories, and acceptance criteria.
- Collaborate cross-functionally with Product, Marketing, Analytics, Engineering, and Experience teams to build and enhance customer analytics and personalization frameworks.
- Drive the implementation and governance of Customer Journey Analytics (CJA), Adobe Target measurement, and A/B testing strategies.
- Ensure analytics solutions deliver actionable insights on customer behavior, engagement, and retention to inform product enhancements.
- Partner with stakeholders to establish measurement requirements, KPIs, and standardized reporting for personalized digital experiences.
- Lead continuous product improvement cycles based on data insights, user feedback, and experimentation results.
- Act as the primary liaison between business stakeholders, analytics, and engineering teams, managing dependencies and facilitating prioritization discussions.

Required Skills and Experience
- Bachelor's degree in Computer Science, Engineering, Business, or related field.
- 4+ years of relevant work experience with at least 2 years as a Product Owner in an agile (scrum) environment.
- Proven experience in digital or eCommerce settings; Martech and Adobe Journey Optimizer expertise are must-haves.
- Proficient with tools such as Jira, Confluence, Figma, and SharePoint.
- Demonstrated leadership in agile environments-facilitating ceremonies, backlog management, release planning, and user story development.
- Strong collaboration, communication, and stakeholder influence skills.
- Analytical problem-solver with a passion for experimentation and continuous improvement.

Preferred Skills
- Experience implementing and optimizing personalization using Adobe Experience Platform.
- Familiarity with Customer Data Platforms (CDPs) and advanced data segmentation strategies.

Benefits
- Opportunity to lead high-impact, customer-facing digital initiatives.
- Dynamic, collaborative, and growth-focused work environment.
- Work with cutting-edge Martech and analytics technologies.
- Flexible/remote work options available.
- Enhance your career with exposure to leading digital transformation and personalization strategies.

How to Apply
Ready to empower data-driven customer experiences and shape the future of digital personalization? Submit your resume and a brief statement highlighting your relevant Martech, CJA, and personalization experience.