Wound Care Medical Assistant

Wound Care Assistant

To assist the physician with wound care (bandages, cleaning, applying medication) treatment. Assuring the availability of treatment supplies and topical medications (as prescribed by the physician) and procuring supplies to assure adequate inventory at all time. In addition, you will be responsible for contributing to the growth and success of HealthTexas while upholding our Mission, Vision and Values.

Culture and Values Expectations At HealthTexas, we believe that our workplace culture is the cornerstone of our success. We are committed to fostering an inclusive, collaborative, and innovative environment where every Associate feels valued, empowered and motivated to reach their full potential. Our culture is the driving force behind our mission "to deliver quality and compassionate care with outstanding service, every patient, every time". As a Wound Care Assistant at HealthTexas we expect you to embody and promote our Values and defined behavioral expectations.

Integrity

Do the right thing, the right way, every time. Be honest and uphold commitments and responsibilities, earn the trust and respect of the team and those we serve, and maintain privacy and confidentiality.

Compassion

Treat everyone with respect and dignity. Foster an environment of inclusivity and well-being, practice patience and empathy, and assume positive intent.

Synergy

Collaborate to improve outcomes. Invite and explore new opportunities, promote effective communication and teamwork, take pride in yourself, your work and HealthTexas.

Stewardship

Use resources responsibly and efficiently. Implement effective strategies to attain goals, achieve maximum productivity and results, and seek continuous knowledge and improvement.

Job Responsibilities

Provide a standard of excellence as it relates to customer service for patients and other customers. Maintain timely flow of patients. Maintain patient privacy according to HIPAA requirements. Prepares patient for examination with physician- aid patient in walking, standing or sitting if needed. Prepare equipment and treatment supplies to assist the physician in the treatment and examination. Perform or assist with procedures including, but not limited to bandaging, cleaning, and applying medication. Take and record height, weight, blood pressure, pulse rate, respiration and temperature. Help prepare, organize and sterilize rooms, tools and equipment, and set up equipment. Sterilize instruments and properly dispose of contaminated materials and prepare patient examination rooms and make sure rooms stay clean and neat. Update patient care plan under direction of physician. Order, prepare, and inspect patient charts. Document tests and examination results according to HealthTexas, HIPAA and compliance policies and procedures. Review patient tests and examination results with physician; documents instructions according to HealthTexas, HIPAA and compliance policies and procedures. Input and monitor EMR records of patients during exam process. Follow all OSHA and HIPAA regulation universal precautions to protect self and patients. Facilitate wound consultations. Educate patient and/or family/caregiver on how to take care of wound. Fulfill other duties as required. Knowledge of wound care supplies. Schedules new patients for wound care and ensure all necessary testing is completed prior to appointment. Completes and processes referrals as applicable. Answers all telephone encounters from patients. Completes paperwork for home health. Assists clinic when not working for the Wound Care Clinic. Associates who are bilingual may be expected to utilize their language skills to translate or interpret for patients, family members, or colleagues in the performance of their duties. Performs other duties as assigned.

Experience

Must have at least one year of clinical experience working as a Medical Assistant and training in basic medical terminology. Must be a CMA III or able to pass the HealthTexas CMA III assessment.

Education

Successful completion of a recognized Medical Assistant Certification program and currently certified/registered. CPR certification is required.

Knowledge, Skills & Abilities

Good Associate record, without a current (6 months or less) performance correction notice. Excellent attendance. Overall positive work relationships with co-workers, manager and providers. Detail-oriented and enjoys serving patients, works well with other healthcare providers, motivated, positive and a self-starter. Skilled in the use of a computer, fax machine/copier. Knowledge of Microsoft Office, specifically Word and Excel. Demonstrate knowledge of basic medical terminology. Ability to work in a multi-tasking environment and under stressful conditions where constructive criticism from others is encouraged. Ability to work well with clinical staff and provide quality patient care, every patient, every time. Able to effectively communicate with all others respectfully regardless of sexual, racial, ethnic or economic status. Demonstrate knowledge of EMR skills and able to prioritize tasks and organize workflow.

Work Hours, Travel Requirements

Clinic hours vary at each location; Associates rotate 8-hour shifts as assigned to meet its business needs and/or the needs of its patients. Requires travel to other sites as requested for training, to meet its business needs, and/or the needs of its patients.

Working Conditions & Physical Requirements

Medical office/clinic environment; exposure to infectious diseases, bodily fluids, toxic substances, medicinal preparations, and other conditions common to a clinic environment. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to perform the essential functions of the position. Must be able to meet the attendance requirements of the position and adhere to the HealthTexas Medical Group attendance policy. Must be able to assist the patients in the event of an emergency. Must not pose a direct threat to the health or safety of other individuals in the workplace. Requires manual dexterity, sitting, standing (no less than 2 hours at a time), stooping, reaching, kneeling, crouching, bending, walking, lifting up to 50 lbs. May assist in lifting patients.