Assistant Director

The Assistant Director of Admission plays a key role in advancing the institution’s enrollment goals through strategic recruitment, team leadership, and data-informed decision-making. This position manages a defined recruitment territory, supervises admission counselors and student staff, and collaborates across campus to strengthen outreach, yield, and enrollment initiatives. Recruitment & Territory Management Assist the Director of Admission with all aspects of daily office operations, and overall recruitment programs and services Develops and executes a comprehensive recruitment plan for assigned geographic territories, aligned with institutional enrollment goals. Represents the institution at high schools, college fairs, community events, and virtual programs to build strong relationships with prospective students, families, counselors, and community partners. Analyzes territory performance using data dashboards, CRM reports, and historical trends to adjust strategies throughout the cycle. Conducts presentations and information sessions for diverse audiences, both on and off campus. Collaborates with marketing and communications to ensure recruitment messaging is consistent, compelling, and audience-appropriate. Supervises, trains, and evaluates admission counselors and student ambassadors, fostering a supportive and high-performance team culture. Provides ongoing coaching to staff on recruitment strategy, travel planning, communication skills, and application review. Coordinates staff scheduling and coverage for recruitment travel, campus events, and daily office operations. Leads professional development initiatives to strengthen team expertise in enrollment trends, best customer service practices. Evaluates first-year and transfer applications using a holistic review process and contributes to admission decisions. Participates in yield initiatives such as admitted-student events, outreach campaigns, and personalized follow-up. Collaborates with campus partners—including academic departments, athletics, and student services—to support prospective and admitted students. Assists with policy development related to recruitment, evaluation, and enrollment operations. Campus Events & Customer Service Supports planning and execution of major admission events including open houses, visit days, and orientation-related programming. Ensures high-quality customer service across all prospective-student touchpoints, including email, phone, and in-person interactions. Contributes to continuous improvement of campus visit experiences and communication workflows. Typical Qualifications Required 2–4 years of experience in admissions, recruitment, or related fields Strong communication and presentation skills Experience supervising or mentoring staff or student workers Ability to travel extensively and work evenings/weekends during peak periods Preferred Bachelor’s degree in higher education or related field Experience with CRM systems (e.g., Slate) Data-analysis or project-management experience #J-18808-Ljbffr Hampton University