Customer Service/Marketing Associate
$50k - $60kPeopleShare Inc
Job Posting: Customer Service Representative (CSR) / Marketing Associate Compensation: $50,000-$60,000 starting base Location: North Charlotte
Overview We are seeking an energetic and detailoriented Customer Service Representative (CSR) / Marketing Associate to join our team. This hybrid role is ideal for someone who is customerfocused, highly organized, and excited about supporting both operational and marketing initiatives. If you thrive in a fastpaced environment and enjoy wearing multiple hats, this is a great fit.
Key Responsibilities Customer Service
Overview We are seeking an energetic and detailoriented Customer Service Representative (CSR) / Marketing Associate to join our team. This hybrid role is ideal for someone who is customerfocused, highly organized, and excited about supporting both operational and marketing initiatives. If you thrive in a fastpaced environment and enjoy wearing multiple hats, this is a great fit.
Key Responsibilities Customer Service
- Serve as the primary point of contact for customer inquiries via phone, email, and online platforms
- Process orders, provide product information, and resolve customer issues with professionalism and empathy
- Maintain accurate records of customer interactions and follow up as needed
- Support internal teams by communicating customer needs and feedback
- Assist in developing and executing marketing campaigns across digital and traditional channels
- Create and update marketing collateral, social media content, and promotional materials
- Coordinate events, trade shows, and community engagement activities
- Track campaign performance and assist with reporting metrics
- 1-3+ years of experience in customer service, marketing, or a related role
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office; familiarity with CRM or marketing tools is a plus
- Organized, proactive, and able to multitask effectively
- A teamoriented mindset with a willingness to learn and grow
- Competitive base salary ($50,000-$65,000 depending on experience)
- Opportunity for career growth in both customer operations and marketing
- Collaborative and supportive team culture
- Benefits package (details TBD based on final employment type)
Vacancy posted 4 days ago
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