ERP Program Manager

Required Skills & Experience

Bachelor's degree in IT, Business Administration, or related field\n10+ years of Program and Project Management experience\nPMP, PgMP, MSP, or equivalent certification\nProven track record delivering large-scale programs on time and within budget\nStrong program governance, reporting, KPI, and performance management experience\nExperience managing budgets, resources, risks, dependencies, and multiple concurrent workstreams\nExcellent stakeholder management and executive communication skills\nExperience gathering business requirements and translating business processes into system requirements\nExperience working with third-party system integrators and consulting partners\nStrong mediation, conflict-resolution, and relationship-management skills\nDemonstrated ability to influence without authority across executive, peer, and functional teams\nStrong analytical and data-driven decision-making skills\nExperience with Agile, Waterfall, and hybrid delivery methodologies\nAbility to manage competing priorities in complex transformation environments\nCustomer-focused mindset with strong accountability and follow-through

Nice to Have Skills & Experience

Master's degree in IT, Business Administration, or related field\nManufacturing industry experience\nERP transformation and enterprise system implementation experience\nExperience working with Deloitte or other large consulting/integration partners\nExperience leading multi-year business transformation programs\nStrong strategic planning and organizational leadership capabilities\nExperience managing complex multi-project portfolios\nExperience overseeing 8-9+ simultaneous workstreams\nProficiency with MS Project, Jira, and other PM tools\nExperience driving PMO governance and continuous improvement initiatives\nStrong organizational change management experience

Job Description

Insight Global is seeking a Program Manager for a top distribution transformer manufacturing client. This individual will oversee a broad, multi-year business and technology program consisting of 8-9 interconnected workstreams. The ideal candidate will serve as a bridge between business stakeholders and implementation partners, translating business processes into system requirements while driving alignment across the organization. Success in this role requires exceptional stakeholder management, strong mediation and conflict-resolution capabilities, and the ability to influence without authority at all levels of the organization. The Program Manager will partner closely with Deloitte and internal leadership teams to drive governance, manage risks and dependencies, support tactical issue resolution when necessary, and ensure successful delivery of strategic transformation objectives across multiple manufacturing locations.\n\n\nDay-to-Day:\nLead a multi-year enterprise transformation program across multiple business functions and locations\nManage and coordinate 8-9 workstreams while ensuring alignment with organizational goals\nPartner with business leaders to understand business processes and translate requirements into system solutions\nCollaborate closely with Deloitte and other third-party implementation partners\nDrive program governance, steering committee updates, executive reporting, and KPI tracking\nManage program budgets, forecasting, resource allocation, risks, and dependencies\nFacilitate communication and alignment between business stakeholders, IT teams, and implementation partners\nMediate conflicts and resolve roadblocks when stakeholders have competing priorities or perspectives\nInfluence outcomes across executives, peers, and project teams without direct authority\nUtilize data and metrics to support program decisions and recommendations\nProvide tactical support when needed to drive resolution of critical business process issues\nCommunicate status updates, risks, escalations, and recommendations to leadership\nPromote best practices, standardization, and continuous improvement across the program