Identity & Access Specialist - Hybrid IT Support
Dow Jones & Co.
Dow Jones & Co. in New Jersey near Princeton is seeking a Customer Service Specialist on the Identity & Access team. You will provide high-level telephone and email support for Dow Jones products, respond to inquiries, resolve issues, and follow established procedures to drive timely resolutions. Ideal candidates have 2+ years in customer service, strong technical aptitude, and experience with Salesforce. You will collaborate across departments to address SSO login problems and document #J-18808-Ljbffr Dow Jones & Co.
Vacancy posted 7 hours ago
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