Global Delivery Leader

Oracle Consulting & Professional Services

Position Level: Executive Leadership

Business Scope: $300M+ Global Professional Services Organization

Reports To: Chief Client Officer / Business Unit President

Geographic Scope: Global — North America, EMEA, APAC, and Offshore Delivery Centers

Position Overview

The Chief Delivery Officer (CDO) / Global Delivery Leader is responsible for the strategic direction, operational performance, financial results, and overall execution of a global Oracle consulting and professional services organization generating $300+ million or more in annual revenue.

This executive leads a geographically distributed organization delivering complex Oracle Cloud SaaS, Oracle Technology, and enterprise transformation programs for large and multinational clients. The successful candidate has progressed from hands‑on Oracle project delivery through program, portfolio, and executive leadership roles.

The role combines Oracle ecosystem expertise, large‑scale P&L management, global delivery operations, executive client engagement, and the ability to translate business strategy into measurable operational results. A central mandate is embedding AI, automation, standardized methodologies, and innovative delivery models to improve productivity, quality, scalability, and profitability.

Key Responsibilities

Global Delivery Strategy & Executive Leadership

• Define and execute global delivery strategy aligned with growth, financial commitments, and Oracle practice priorities.

• Lead a $300M+ global services organization across geographies, industries, and service lines.

• Establish a scalable onshore, nearshore, and offshore operating model.

• Translate enterprise strategy into delivery plans, operating priorities, and measurable results.

• Build capabilities supporting growth, service expansion, acquisitions, and changing market demands.

• Develop a high‑performing global leadership team with clear financial, operational, and client accountability.

• Partner with Sales, Practice Leadership, Finance, HR, and executive management to align commitments and execution.

P&L Ownership & Financial Performance

• Own revenue, gross margin, contribution margin, operating expenses, profitability, and delivery‑related financial commitments for a $300M+ business.

• Establish financial governance and deliver revenue and profitability objectives.

• Optimize utilization, realization, billable capacity, resource productivity, and delivery costs.

• Oversee forecasting, backlog conversion, project financial performance, and resource demand planning.

• Manage financial and delivery controls for time‑and‑material, fixed‑price, managed services, and outcome‑based engagements.

• Improve margins through delivery efficiency, global leverage, workforce optimization, and automation.

• Manage overruns, scope changes, contract obligations, and delivery‑related commercial risk.

Oracle SaaS & Technology Delivery Leadership

• Provide executive oversight for Oracle implementations, modernization, and enterprise transformation programs.

• Apply progressive experience from project execution through increasingly complex delivery leadership roles.

• Demonstrate knowledge of Oracle Cloud ERP, HCM, SCM, EPM, and CX applications.

• Understand OCI, integration platforms, databases, analytics, and application modernization.

• Oversee multi‑workstream programs involving architecture, integration, data migration, change management, and process redesign.

• Set quality controls and governance across Oracle SaaS and Technology practices.

• Sponsor high‑risk engagements, lead escalations, and remain informed of Oracle product roadmaps.

Global Delivery Model & Resource Management

• Design and optimize globally integrated onshore, nearshore, and offshore delivery capabilities.

• Clarify accountability across regional leaders, global capability centers, practices, and shared services.

• Balance cost competitiveness, skills availability, quality, and client requirements in workforce strategy.

• Lead resource management, capacity planning, staffing, subcontractor utilization, and productivity.

• Standardize global staffing, utilization, skills development, and performance management processes.

• Maintain flexibility for regional, industry, and client requirements while promoting cross‑border collaboration.

Executive Client Management & Delivery Excellence

• Act as executive sponsor for strategic accounts and major Oracle transformation engagements.

• Build trusted C‑suite relationships with CIOs, CFOs, CHROs, and transformation leaders.

• Lead steering committees, program reviews, contract‑related discussions, and critical escalations.

• Deliver commitments for scope, schedule, quality, business outcomes, and financial performance.

• Partner with Sales and account leadership on retention, expansion, and long‑term client relationships.

• Measure client satisfaction and account health; personally lead recovery of challenged programs.

Delivery Methodology, Governance & Quality

• Institutionalize a consistent, scalable delivery methodology across Oracle professional services.

• Apply and drive Oracle Cloud implementation Methodologies, waterfall, Hybrid Waterfall Agile methods as appropriate.

• Establish governance for initiation, planning, execution, risk, quality assurance, and closure.

• Use project health reviews, executive dashboards, stage gates, and escalation mechanisms.

• Control scope, changes, project economics, and contractual commitments.

• Promote reusable assets, accelerators, templates, tools, and lessons learned to improve predictability.

AI Strategy, Transformation & Delivery Innovation

• Develop and execute a strategy for embedding AI throughout the professional services delivery lifecycle.

• Implement AI‑enabled delivery to improve productivity, speed, quality, and margins.

• Prioritize use cases in requirements, solution design, configuration, development, testing, data migration, documentation, and project management.

• Evaluate generative AI, intelligent automation, AI agents, Oracle AI capabilities, and reusable delivery IP.

• Set measurable adoption, productivity, and efficiency targets with clear financial outcomes.

• Govern AI security, intellectual property, client confidentiality, quality, and responsible usage.

• Drive workforce training and change management to operationalize AI at scale.

Internal Operations & Organizational Management

• Run weekly operational reviews, monthly financial reviews, quarterly business reviews, and annual operating plans.

• Maintain executive dashboards covering delivery, financial results, capacity, and organizational risk.

• Oversee portfolio management, resource management, delivery operations, and workforce planning.

• Partner with Finance on budgeting, forecasting, controls, and profitability.

• Partner with HR on recruiting, retention, leadership development, succession, and organizational effectiveness.

• Implement KPIs, clear management accountability, standardized processes, and continuous improvement.

• Support acquisition integration, restructuring, and practice consolidation.

Required Qualifications & Experience

Professional Experience

• 20+ years of progressive experience in enterprise technology consulting, systems integration, or professional services, with significant Oracle ecosystem experience.

• 10+ years in progressively senior delivery leadership roles managing large teams, complex portfolios, and global operations.

• Demonstrated progression through Oracle Functional/Technical Consultant or Solution Lead; Project/Program Manager; Delivery Director/Portfolio Leader; VP/SVP Delivery; and Global Delivery Executive/CDO or equivalent roles.

• Direct executive accountability for a $200M+ annual professional services P&L or equivalent business, including revenue, margin, operational performance, and profitability.

• Extensive onshore, offshore, and nearshore delivery leadership and significant Oracle Cloud SaaS and Technology transformation experience.

• Demonstrated success with enterprise C‑suite clients, delivery governance, methodologies, project economics, and operational transformation.

• Experience implementing AI, automation, or digital delivery improvements with measurable business impact.

Leadership & Business Capabilities

• Strong strategic planning, executive leadership, organizational management, and operational execution.

• Deep understanding of utilization, realization, gross margin, revenue recognition, forecasting, and resource leverage.

• Commercial acumen in contracts, delivery risk, and financial governance.

• Excellent executive communication, negotiation, and client relationship management.

• Ability to lead through growth, complexity, transformation, and organizational change.

• Data‑driven decision‑making, performance accountability, and executive team development.

Preferred Qualifications

• Prior CDO, Global Head of Delivery, SVP Delivery, or equivalent role at a major Oracle Partner or global systems integrator.

• Experience in an Oracle-focused $200M–$500M+ consulting organization.

• Experience across both Oracle Applications and Oracle Technology practices.

• Knowledge of Oracle PartnerNetwork, Oracle Cloud implementation practices, and the broader Oracle ecosystem.

• Experience integrating acquisitions, harmonizing delivery models, and scaling global delivery centers.

• Success building AI-enabled consulting models and reusable delivery intellectual property.

• Experience in enterprise pursuits, solution governance, deal qualification, and commercial negotiation.

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or related field; MBA or advanced degree preferred.