Accounts Receivable Specialist - Bowling Green

Accounts Receivable Specialist - Bowling Green

The Accounts Receivable Specialist will administer billing operations and related processes in order to ensure collection of customer account balances.

Comprehensive Benefits:

• Affordable health coverage for employees and your family
• Low-cost Dental and Vision benefits
• 401k retirement with company match

Work-Life Balance:

• 10 Paid Holidays, plus 2 flex days for your use
• Generous paid time off for personal, vacation, parental, and medical leave

We're Committed to Your Growth:

• Comprehensive training program to help you learn and excel
• Opportunities for certifications and professional development

Team Culture:

Join our dynamic Shared Services team who focus on a culture of continuous improvement and growth.

Key Responsibilities

• Manage collections and customer relationships of multiple United States and Canada territories, which includes National accounts within the business.
• Work directly with the sales team of assigned territories to minimize AR aging.
• Confirm invoices are raised in a timely manner and in accordance with revenue recognition standards.
• Review accounts and/or orders in an on-hold status and work with AR Supervisor to perform any tasks needed to ensure the order is properly recorded in the financial management system.
• Responsible for customer account credit review and obtaining proper approval via the customer credit approval process.
• Identify and communicate detailed resolutions needed on customer accounts.
• Intake of funds received by check, wire, ACH, or credit card and apply on customers' accounts.
• Identify, create, and/or improve processes within Accounts Receivable to facilitate timely collection from customers.
• Review refunds requested by customers to ensure accuracy and timely payment of the refunds.
• Provide weekly updates on collections progress reports to be discussed with AR Supervisor and Sales leads of assigned territories.
• Maintain and issue required documents onto customer account portals in a timely manner.
• Cross train on various Shared Services roles.
• Perform other tasks as assigned by Management.

Experience and Qualifications

• High School Diploma or Associate Degree in Accounting or Finance
• Minimum of 2 years' experience in Accounts Receivable and Collections
• High attention to detail
• Sage Intacct
• Salesforce
• Avalara
• Versapay
• Strong Excel skills

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.