Chick-fil-A Kitchen Shift Leader

Job Description

Job Description

Company: Chick-fil-A Opelousas

• At Chick-fil-A Opelousas, leadership is about more than running a shift. Owner/Operator Camille Cook is passionate about developing people, creating opportunities for growth, and building a team culture rooted in grit, humility, care, and operational excellence.
  
• Camille believes leadership opportunities should be earned by those who consistently show initiative, take ownership, and invest in the success of others. She is committed to coaching and developing future leaders while creating an environment where team members are challenged, supported, and encouraged to grow.
  
• This is an opportunity to join a restaurant that values people as much as performance. Team members are developed through hands-on leadership experience, one-on-one coaching, and real opportunities to increase responsibility and impact.
  
• Chick-fil-A led the quick-service restaurant industry in customer satisfaction for the 11th consecutive year according to the 2025 American Customer Satisfaction Index.
  
• Chick-fil-A has been recognized on Forbes and national employer rankings, including America's Dream Employers (2026), Best Customer Service (2026), Best Brands For Value (2025), and America's Best Employers By State (2025).
  
• Chick-fil-A awarded more than $29 million in scholarships to over 16,000 Team Members and community leaders in 2026, bringing its total scholarship investment to more than $245 million since 1973.
  

Value and Appreciate Employees

• Health Insurance Stipend
  
• Paid Breaks
  
• 401(k)
  
• Tuition Discounts at Over 100 Colleges
  
• Leadership Development and Coaching
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  
• Work Directly Alongside an Engaged Owner/Operator
  

Opportunity

We are looking for a motivated Operations Lead to help lead daily restaurant operations and create an outstanding experience for both guests and team members. This role is ideal for someone who enjoys leading from the front, developing others, and creating results through strong operational execution. Operations Leads are actively involved in running shifts, coaching team members, maintaining high standards, and ensuring the restaurant operates with excellence.

At Chick-fil-A Opelousas , we are committed to living out our purpose: We are F.A.S.T. (Focus on the Guest First, Attention to Detail, Sense of Urgency, Think Food Safety). Operations Leads play a key role in modeling these values while ensuring team members are treated with honor, dignity, and respect.

Successful Operations Leads are humble, hardworking, adaptable, and willing to jump in wherever needed. They lead by example, embrace accountability, and help create a culture where both people and results thrive.

Your Impact

• Lead and support daily restaurant operations
  
• Run opening and closing shifts as needed
  
• Coach and develop Team Members during shifts
  
• Help drive speed of service, food safety, and operational excellence
  
• Ensure Chick-fil-A standards are consistently executed
  
• Maintain a clean, organized, and safe work environment
  
• Identify opportunities for improvement and help implement solutions
  
• Partner with leaders across Front of House and Back of House
  
• Take ownership of a specific area of the business and help drive results
  
• Contribute to a positive culture built on teamwork, accountability, and care
  

Background Profile

• Minimum 1 year of leadership experience leading teams of 15+ people
  
• Previous restaurant leadership experience preferred
  
• Experience coaching, mentoring, training, or developing others
  
• Open availability, including opening and closing shifts
  
• Strong work ethic and willingness to jump in wherever needed
  
• Demonstrated grit, humility, and initiative
  
• Organized and able to manage multiple priorities
  
• Passion for hospitality, leadership, and operational excellence
  

Apply now and you will be contacted ASAP .