Branch Operations Manager

Branch Operations ManagerFox Pest Control has an urgent need for a full-time Branch Operations Manager. We are seeking responsible customer service "ALL-STARS" who want to lead & train others as well as have an important role in supporting business operations. We offer an amazing culture where you will be recognized and rewarded for your initiative & hard work. Benefits include health, dental, 401K, PTO and a "family feel" workplace culture. This is a full-time, Monday through Friday position, which means free weekends to do whatever you want!Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.What we offer:Positive and Empowering Workplace CultureFlexible Work ScheduleBase salary of $40,000 to $50,000 annually depending on experienceCompetitive Health Insurance including Medical, Dental, and Vision for full-time employees401k with a generous company matchPTO after just 30 days for Full-time individualsPaid holidaysPaid Sick leave and Bereavement for FT/PT employeesEmployee Stock Purchase PlanStrong potential and room for growth with an Individualized Leadership Plan for every team memberPaid hands-on training opportunitiesReferral bonusesResponsibilities:Supporting one or more of our 30+ regional branchesManage 3-15 Customer Service RepresentativesCoordinate the schedules, services, and operations of our Pest Service TechniciansProfessionally interact with customers; both internal and externalProblem-solving and conflict resolution when dealing with our customersAssist in the scheduling, billing, data entry, phone work, and various other duties as assignedQualifications:High School degree or equivalent (required)College degree (preferred, but not required)At least two to five years of customer service experienceProficiency with CRM softwareLeadership attributes including empathy, active listening skills, and integrityCan efficiently manage several tasks and responsibilitiesProficiency with computers and various software including Microsoft OfficeWilling and able to promote a positive and uplifting company cultureFox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer