Associate Project Manager, Audio Visual Production - Mid-Atlantic Region

Position Overview The Associate Project Manager is responsible for managing an entire small event or a portion of a larger project as assigned. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. The Associate Project Manager will ensure successful execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP’s that drive consistency in event production. This position will partner with the Project Manager, Senior Project Manager, or Associate Director, Project Management and will communicate onsite event execution plans with all parties. The Associate Project Manager will report to the Associate Director, Project Management. Key Job Responsibilities Event Project Management Assist in creating and deploying a detailed work plan for a portion of an event or a small project which identifies and sequences the activities needed to successfully complete the project. Review and make recommendations on both equipment and labor requirements for the event and coordinate with the Project Management team. Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed. Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. Event Execution Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem solving during the technical set up, operation, and dismantle of basic to advanced large-scale audio-visual systems. Assist with scheduling equipment deliveries and pickups for the assigned event. Troubleshoot and problem solve audio-visual and IT equipment. Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on event session throughout the day. Financial Management Monitor cost control measures and report challenges to Project Management team. Assist Project Management team with securing local internal resources to minimize external spend. Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation. Administrative & Training Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider as assigned. Assist in the training and development of technicians to improve customer experience. Achieve Technical Level 3 Certification per Encore Technical Skill Set Matrix within 180 days. Job Requirements BA/BS Degree or equivalent experience 2+ years of knowledge of audio-visual or related technical skill set 1+ years on-site crew experience Venue audio-visual and strong technical background preferred Strong Client relationship skills Strong written and oral communication skills Works well under pressure Ability to manage complex job functions within a fast-paced environment Problem solving and troubleshooting skills MS Office experience required Ability to travel up to 50% may be required Competencies Optimizes Work Processes Financial Acumen Detail Oriented Problem Solving Drives Quality Results Communicates Effectively Hospitality Decision Quality Responsiveness Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 hours per day Standing: 2-3 hours per day Walking: 3-4 hours per day Stooping: 0-1 hours per day Crawling: 0-1 hours per day Kneeling: 0-1 hours per day Bending: 0-1 hours per day Reaching (above your head): 0-1 hours per day Climbing: 0 hours per day Grasping: 0 hours per day Lifting Requirements Lifting 0 - 15 lbs*: Frequently Lifting 16 – 50 lbs*: Occasionally Lifting 51 - 100 lbs: Never Lifting Over 100 lbs: Never Carrying Requirements Carrying 0 - 15 lbs*: Frequently Carrying 16 – 50 lbs*: Occasionally Carrying 51 - 100 lbs: Never Carrying Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Hearing: Continuously Pushing/Pulling Requirements Pushing/Pulling 0 - 15 lbs*: Frequently Pushing/Pulling 16 – 50 lbs*: Occasionally Pushing/Pulling 51 - 100 lbs*: Occasionally Pushing/Pulling Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Event Venue Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. Salary Pay Range: $70,371.00 - $91,482.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. #J-18808-Ljbffr Encore Global