Platform Engineer

Job: Platform Engineer

Location: Cincinnati, OH (Onsite)

Job Description:


We are looking for a highly skilled and proactive Platform & Production Support Engineer to manage and support enterprise-grade applications and infrastructure in a 24x7 environment.
The ideal candidate will have deep expertise in Java application support, Linux/UNIX systems, SQL, patching, and monitoring tools like Dynatrace.
A foundational understanding of ETL processes is essential to ensure seamless operations across data pipelines and batch jobs.

Key Responsibilities:
• Provide L1 and L2 production support for Java-based applications and backend platforms
• Monitor system health and performance using Dynatrace, SiteScope, and Splunk
• Investigate and resolve ETL job abends, performance bottlenecks, and system alerts
• Perform root cause analysis, document findings, and implement preventive actions
• Execute SQL queries for data validation, troubleshooting, and reporting
• Provide hands-on support for Linux/UNIX environments, including shell scripting and log analysis
• Manage patching activities across application and infrastructure layers
• Support WebSphere Application Server (WAS) deployments and configurations
• Coordinate certificate renewals, release deployments, and post-patching validations
• Maintain runbooks, SOPs, and escalation matrices to ensure operational consistency
• Collaborate with development, infrastructure, and client teams to drive issue resolution and service improvements

Required Skills & Qualifications
• 7-8 years of experience in production support and platform engineering
• Strong hands-on experience with Java application support, Linux/UNIX, and SQL
• Proficient in Dynatrace, SiteScope, and Splunk for monitoring and diagnostics
• Experience managing patching cycles, certificate renewals, and release coordination
• Basic understanding of ETL workflows, job dependencies, and data movement
• Familiarity with WAS administration and troubleshooting
• Strong problem-solving, communication, and stakeholder engagement skills
• Ability to work independently and lead incident resolution across teams

Preferred Qualifications
• ITIL Foundation or equivalent certification
• Experience in financial services or regulated industries
• Exposure to automation tools (e.g., BigFix, Ansible) and scripting (Shell, Python)