X Ray Technician Limited Scope
Concentra Urgent Care
X Ray Limited Scope & Medical Support SpecialistAt Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.ResponsibilitiesX-ray Technician DutiesPrepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray examOperate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safetyUse radiation safety measures and protection devices to ensure safety of patients and team membersEnsure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations DirectorEnsure all Radiology workflows are followed and all Radiology reports cross correctly to EMR Follows documentation procedures and completes required documentation related to patient x-ray visit.Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and proceduresMedical Support Specialist DutiesPerform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testingPerform rapid screening tests (influenza, strep, mono, glucose, etc.)Assist providers during examination and treatmentResponsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as neededPrepare and assist clinician with procedure set up and injury careApply bandages, dressings and splints as ordered by the treating clinicianDispense medications and DME as ordered by the treating clinician in accordance with state regulationsComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerMaintain supplies, clean rooms and equipment, and stock exam roomsMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedIn partnership with center leadership, assist with patient flow and volumeKeep patients informed of expected wait times during all aspects of the center visitResponsible for clerical tasks in both the front and back office associated with patient care and proper record keepingEnsure accuracy in documentationPerform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as neededFollow HIPAA guidelines and safety rulesAttend center staff meetings or huddles as requiredAssist in maintaining a neat, clean, and orderly appearance throughout the facilityComplete any applicable training including but not limited to clinical competency training that occurs monthly.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.QualificationsHigh school graduate or GED equivalentCertifications and/or Licenses:Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable.CPR/First Aid CertificationJob-Related ExperienceCustomarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminologyCustomarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical proceduresWorking knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.Job-Related Skills/CompetenciesConcentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAble to communicate both verbally and in writing in a clear, and professional mannerTeamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleaguesMust participate in initial and ongoing training as requiredObtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids CollectionIntermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applicationsAdditional Data401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis job requires access to confidential and critical information, requiring ongoing discretion and secure information management.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
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