Performance Management Specialist

Performance Management Specialist

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

The Performance Management Specialist will lead and manage the company's performance evaluation process. This role will be responsible for designing, implementing, and improving performance review systems that align with our organizational goals, promoting employee development, and ensuring fairness and transparency.

Essential Duties/Responsibilities:

• Develop and maintain performance evaluation frameworks, tools, and timelines that support the company's culture and goals
• Oversee end-to-end review processes (annual, semi-annual, or quarterly), including communication, scheduling, and documentation
• Collaborate with learning and development to develop training for managers and employees on how to conduct effective evaluations, give constructive feedback, and set SMART goals
• Analyze performance data and trends to inform leadership decisions and identify opportunities for talent development
• Evaluate the effectiveness of the performance review system and recommend enhancements to drive engagement and accountability
• Ensure proper documentation of evaluations and compliance with internal policies and external regulations
• Work closely with Learning & Development, Talent Acquisition, and Compensation teams to align performance outcomes with development plans, promotions, and rewards
• Manage all employee surveys 360, pulse survey, manager effectiveness, 180-day, annual evaluation, etc.
• Analyze and report on survey results
• Work with department managers to customize performance evaluations for each job to be able to give accurate, helpful feedback on job performance
• Other duties as assigned

Required Skills/Abilities:

• Excellent communication, facilitation, and interpersonal skills
• Analytical mindset with strong attention to detail

Education and Experience:

• Bachelor's degree in human resources, business administration, psychology, or related field
• 3+ years of experience in HR, with a focus on performance management or employee development
• Strong understanding of performance evaluation tools, KPIs, and best practices
• Experience with HRIS or performance management software
• Certification in HR (e.g., PHR, SHRM-CP) preferred
• Experience in change management and organizational development preferred
• Knowledge of 360-degree feedback systems and competency models preferred

Working Conditions/Physical Requirements:

• This position is on-site at a DAP Health clinic location with the possibility of hybrid
• This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talking
• Ability to lift up to 24 pounds