Staff Associate

Chapel of the Chimes Funeral Home Oakland Staff AssociateChapel of the Chimes Funeral Home Oakland is looking for a Staff Associate to join our team in Oakland, CA where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.ResponsibilitiesCollaborate with funeral directors with events held on-site, including services and arrangement conferencesEstablish and maintain strong business relationships with familiesAlways maintain reverence and respect for the deceasedAssist in preparing the memorial area for the family before the services startEnsure that flowers and other memorabilia are returned to the family after servicesAnswer customer inquiries professionally, either by phone or in personQualifications1 year of experience in customer service preferredExperience handling difficult situationValid drivers licenseCompensation range of $22-24/hr.BenefitsMedical, Dental, and Vision InsuranceLife InsuranceDisability CoverageEmployee Assistance Program (EAP)401(k) Retirement Savings PlanChapel of the Chimes Funeral Home Oakland is one of the Bay Area's most distinctive and historic places of remembrance. Founded in 1909 and expanded through the visionary work of renowned architect Julia Morgan, the facility blends timeless architectural beauty with a peaceful atmosphere designed for reflection and tribute. Featuring soaring ceilings, abundant natural light, and thoughtfully crafted spaces influenced by both Parisian design and the contributions of Frank Lloyd Wright protégé Aaron Green, Chapel of the Chimes provides a truly unique setting for honoring life's lasting legacies. Joining our team means becoming part of a storied tradition of service, heritage, and compassionate care that has supported generations of families.Chapel of the Chimes Funeral Home Oakland is part of the NorthStar Memorial Group family of properties. Voted one of 2026's USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.