Field Service Engineer II (LCMS) - MD/DC
$31.73 - $42.31 per hourThermo Fisher Scientific
Field Service Engineer II position supporting liquid chromatography-mass spectrometry (LCMS) instruments in the Maryland/DC region. Role involves installation, maintenance, repairs, and customer training with up to 75% travel in assigned territory.
Responsibilities
- Install, maintain, repair, and qualify chromatography and mass spectrometry instruments professionally
- Meet customer service level agreements and internal key performance indicators
- Train customers on equipment operation and provide technical support
- Document field service activities and submit installation and service reports timely
- Assist commercial team with technical information, training, and equipment demonstrations
Requirements
- Bachelor's degree in analytical chemistry, engineering, physics, or equivalent discipline
- 2+ years hands-on experience installing, troubleshooting, and repairing LC/MS instruments
- Strong electronics and mechanical troubleshooting skills to component level
- Ability to read and interpret technical documentation, schematics, and service reports
- Excellent customer service and communication skills, written and verbal
- Physical ability to lift up to 50 lbs and work in laboratory environments
- U.S. work authorization without sponsorship required
Compensation: $31.73–$42.31 hourly (Maryland-based)
Vacancy posted 7 days ago
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