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Field Service Engineer II (LCMS) - MD/DC

$31.73 - $42.31 per hour

Thermo Fisher Scientific

Field Service Engineer II position supporting liquid chromatography-mass spectrometry (LCMS) instruments in the Maryland/DC region. Role involves installation, maintenance, repairs, and customer training with up to 75% travel in assigned territory.

Responsibilities

  • Install, maintain, repair, and qualify chromatography and mass spectrometry instruments professionally
  • Meet customer service level agreements and internal key performance indicators
  • Train customers on equipment operation and provide technical support
  • Document field service activities and submit installation and service reports timely
  • Assist commercial team with technical information, training, and equipment demonstrations

Requirements

  • Bachelor's degree in analytical chemistry, engineering, physics, or equivalent discipline
  • 2+ years hands-on experience installing, troubleshooting, and repairing LC/MS instruments
  • Strong electronics and mechanical troubleshooting skills to component level
  • Ability to read and interpret technical documentation, schematics, and service reports
  • Excellent customer service and communication skills, written and verbal
  • Physical ability to lift up to 50 lbs and work in laboratory environments
  • U.S. work authorization without sponsorship required

Compensation: $31.73–$42.31 hourly (Maryland-based)

Vacancy posted 7 days ago
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