German Banking Support Specialist

Valencia, Spain | International Banking Project | Career Growth Opportunity Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector. If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a global financial environment. Why This Opportunity Stands Out Prestigious international banking project Permanent contract after 3 months Competitive salary + annual bonus Structured onboarding & paid training Multicultural working environment Multichannel customer support role High quality of life in Valencia Position Details Role: German Customer Support Specialist – Banking Sector Location: Valencia Start Date: 18 May 2026 Contract Structure Initial 3-month temporary contract Permanent contract based on performance Salary Package – Valencia €20,800 gross/year €1,200 annual performance bonus Your Responsibilities Assisting customers via phone, chat, and email Managing banking inquiries and front desk support issues Delivering clear and professional solutions Ensuring high-quality customer experience Resolving incidents efficiently and accurately Supporting German-speaking banking clients Initial Training Starts: 18/05/2026 First 5 weeks: 09:00 – 15:00 initial schedule Gradual increase up to 35h/week From Week 6 onwards: 39h/week full-time schedule Available Shifts (Valencia) Morning: 07:00 – 16:00 Afternoon: 14:00 – 24:00 Night shifts are NOT available in Valencia Candidate Profile Are native German speakers (mandatory) Have Spanish level B2 or higher Are strong communicators Enjoy helping customers and solving problems Can work in a fast-paced environment Are available from 18/05/2026 Have previous customer support experience (a plus) Recruitment Process Record 2-minute video in German Handwritten 175-word German text during interview Final validation by German recruitment manager Why Valencia? Relaxed Mediterranean lifestyle Strong international community Great work-life balance Growing career opportunities in customer service Apply Now Start your international career in Valencia and join a high-impact banking support project. #J-18808-Ljbffr