Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development

Position Overview

We are looking for career-minded individuals to join our team!  

As a Customer Service Representative with the George Quarterman State Farm Insurance Agency in Lakewood Ranch / Sarasota, Florida, you will deliver exceptional customer experiences that contribute to the growth and success of our agency.  Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Proactive in problem solving
• Property and Casualty license (must be able to obtain prior to your start date)
• Life and Health license (must be able to obtain prior to your start date)
• Bilingual Spanish preferred but optional

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training program. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.  State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.