Medical Collections Specialist

We are looking for a Medical Collections Specialist to support revenue cycle efforts for a healthcare practice in Bethesda, Maryland. This Long-term Contract position focuses on resolving outstanding patient account balances, communicating clearly with patients regarding amounts due, and helping maintain timely collections activity. The ideal candidate brings hands-on experience in medical accounts receivable follow-up, insurance-related billing issues, and a strong understanding of healthcare payment processes.Responsibilities:• Contact patients regarding overdue account balances and guide them through payment options, account status, and next steps.• Review accounts receivable aging reports to identify collection priorities and follow up on outstanding medical balances in a timely manner.• Investigate unpaid or underpaid claims by working through billing issues, denial details, and reimbursement discrepancies.• Prepare and submit appeals or supporting documentation to address claim denials and pursue appropriate payment resolution.• Document all collection activity, patient communication, and account updates accurately within the practice management system.• Work within Modernizing Medicine (ModMed) to manage account follow-up, review billing information, and update collection notes.• Coordinate with internal billing or administrative staff to resolve account questions and support efficient payment recovery.