Front Desk/Receptionist

Front Desk/Receptionist Beulaville Front Desk/Receptionist Qualifications Bilingual Computer Skills Job Description: Job Description Front Desk/Receptionist Immediate Supervisor Title: Site Leader QUALIFICATIONS: • High school diploma or equivalent • Associate degree in office assistant/medical assistant preferred • Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs • Ability to address patient concerns/questions in a positive proactive manner • Ability to handle multiple tasks in a professional, organized, and friendly manner • Excellent communication skills • Career Readiness Certificate RESPONSIBILITIES: • Answer phones; take messages and route to appropriate personnel • Unlock front door and receptionist window at required times • Greet patients, verify insurance information and collect any fees due before patient is seen by a provider • Check patient in and out on computer system. This includes verification of insurance and demographic information • Process office visit charges and patient payment transactions in a timely manner according to GMC policy • Complete End-Of-Day reports and reconcile patient accounts with Site leader • Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available • Manage new patient requests. Set-up new patient packets and charts • Maintain computer chart accuracy the information as soon as possible. • Maintain cleanliness and organization of front desk and the office supply cabinet