Director Of Catering & Convention Services

Job Description

Job Description

Join us as the Director of Catering & Convention Services at Doubletree by Hilton, where your leadership will be the driving force behind unforgettable guest experiences. You’ll lead a talented team, steering the direction of our catering and convention services with a strategic vision that elevates client satisfaction and food and beverage revenue. Your expertise in managing client relations and creating Banquet Event Orders will be pivotal, allowing you to leave a lasting impact on our valued guests. We’re committed to innovation and employee growth, fostering a supportive environment where your ideas are celebrated, and your career can flourish.

At Doubletree by Hilton, you’ll be part of a collaborative culture that emphasizes creativity and professional advancement. We recognize and value your contributions, providing competitive compensation and opportunities for growth in the hospitality industry. Embrace the chance to work in a dynamic field where every day brings new challenges and opportunities to shine. If you’re ready to elevate your career and contribute to a team that values excellence, we invite you to bring your passion and expertise to Doubletree by Hilton.
Responsibilities:

• Lead and inspire a dynamic team to deliver exceptional catering and convention services, ensuring every event exceeds client expectations.
• Develop and implement strategic plans to enhance client satisfaction and drive food and beverage revenue growth.
• Collaborate closely with clients to understand their unique needs and create tailored Banquet Event Orders that reflect their vision.
• Oversee the seamless execution of events, coordinating with various departments to ensure a cohesive and memorable guest experience.
• Foster strong relationships with clients, acting as their primary point of contact and ensuring their needs are met with professionalism and care.
• Analyze market trends and competitor offerings to continuously improve our services and maintain a competitive edge.
• Manage budgets effectively, ensuring financial targets are met while maintaining high-quality service standards and client satisfaction levels.

Qualifications:

• Experience: 2-5 years of experience in catering sales or conference services, often with previous supervisory experience. 
• Education: A bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred, though equivalent experience is often accepted. 
• Soft Skills: Exceptional interpersonal, negotiation, and problem-solving skills. Must remain calm and composed in fast-paced, high-pressure environments. 
• Technical Skills: Proficiency in hospitality and event management systems, such as Delphi, Sales Pro, MeetingBroker, Social Tables, and Microsoft Office. 

About Company

Adjacent to Lee Vista Promenade, our hotel is five minutes from Orlando International Airport via a complimentary airport shuttle. We're 10 miles from downtown Orlando and within a half-hour of Walt Disney World Resort, SeaWorld Orlando, and Universal Studios.