IT Service Desk Manager — AI-Driven, KPI-Focused Leader
Lennar USA
Lennar USA, one of the nation’s leading homebuilders, is seeking a Service Desk Manager who will lead the IT Service Desk team in delivering exceptional technical support across the organization. This role involves overseeing daily operations, leveraging AI tools for automation, and ensuring the service desk meets high standards for quality service. The ideal candidate will have at least 5 years of IT support experience, a Bachelor’s degree or equivalent, and a proven ability to manage large teams while meeting performance KPIs. The position emphasizes leadership and operational efficiency, ensuring the Service Desk functions well in a high-volume environment. #J-18808-Ljbffr Lennar USA
Vacancy posted 3 days ago
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