Administrative Support Specialist

General Information

Name


Administrative Support Specialist


Employment Type


Temporary


Position level


Full-time


Virtual/Remote?


No


Labor Category


Office


Date


29-Apr-2026


City


Iowa City


State


Iowa


Country


United States


Ref #


9247856428


Description & Requirements

Description

Investigative Support Specialist
Location: Iowa City, IA
Schedule: 1st Shift, Monday-Friday
Pay: $21/hr Position Overview
We are seeking a detail-oriented Investigative Support Specialist to join our team in Iowa City, IA. In this role, you will play a key part in supporting the Test Security score review process and help ensure the integrity of testing procedures. Key Responsibilities

• Mail & Scheduling Support: Assist with processing mail and correspondence, and manage schedules for panel processing sessions.
• Case File & Evidence Management: Maintain individual score review case files throughout all stages of the review process, prepare evidence for panel review, and assist in the retest process as needed.
• Communication: Effectively communicate (both verbally and in writing) with staff, examinees, and others regarding the score review process and Test Security matters.
• Judgment & Decision-Making: Exercise sound judgment within established guidelines relating to the processing of individual score review cases.
• Investigative Support: Assist with Test Security individual score review investigations, including compiling and documenting evidence within defined procedures.
• Team Support: Provide general support to Test Security investigators and management, ensuring all tasks are completed within established timelines.

Qualifications

• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to manage confidential information and exercise sound judgment within defined guidelines
• Prior experience in administrative support, investigations, or test security is a plus

If you thrive in a supportive and detail-driven environment, we encourage you to apply!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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