Host / Support

Host / Support PersonZany's is currently seeking a Host / Support Person to join our team. This position is the first point of contact for our guests, so the successful applicant will be personable, professional, and provide excellent customer service. The Host/Support is responsible for greeting guests, providing accurate wait times, escorting customers to the dining and bar areas, and ensuring our guests have a positive experience from the moment they walk in the door until they leave. Other duties will include learning multiple support positions, like bussing, server help, to-gos, running orders, and others as assigned.Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, tuition assistance, and daycare reimbursement, and being a partner to the community.If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!Responsibilities:Welcome guests to the venueProvide accurate wait times and monitor waiting listsAnswer phones, take messages, and book and manage reservationsEscort customers to assigned dining or bar areasProvide menus and announce server's nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g., children, elderly)Assist service staff as neededLearn a variety of support positions to aid service staffAny other relevant duties as assigned by supervisor or managementRequirements:Understanding of restaurant etiquette and service functionsFamiliarity with health and safety regulationsDemonstrable customer service and multi-tasking skillsAbility to communicate effectively and respectfully, both over the phone and in personStrong organizational skills with the ability to monitor the entire dining and bar areaResponsible, enthusiastic, reliable, and professional demeanorWillingness to be cross-trained into other areasCommitment to excellence in your jobAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shiftMust have access to reliable transportationAbout Us:Zany Graze is a fast-paced, high-volume restaurant in Lewiston, ID, serving an eclectic menu of the best American cuisine, barbecue, Mexican, and sushi around. With 24 beers on tap in our ZPub lounge, a vintage throwback family side, and two private party rooms, we've got great spaces for all your moods.Join us for our Tap Takeovers on the last Tuesday of the month, featuring a rotating list of regional breweries, or on Tuesdays when Smiles the Clown makes the rounds creating balloon animals for the kids. With something for everyone, Zany's is your go-to for exciting meal experiences.Happy Day Restaurants corporation is a Lewiston, ID–based business founded in 1969 to bring the freshest products and most dynamic customer service experiences in the industry to our guests in the Inland Northwest. We operate 13 restaurants and a catering company in the LC Valley and on the Palouse and have won many regional and national awards for our businesses, including induction into the Idaho Hall of Fame in 2016.HDR values our employees and offers a variety of opportunities, benefits, and services to help develop leadership qualities in each person. Community is our favorite word, and we give back frequently by supporting many local and regional non-profits and other community-based efforts.