Tropical Smoothie Cafe - Shift Leader

Tropical Smoothie Cafe - Shift Leader (OK008) Starting Wage Range: $10.00 - $13.00 Location: 2101 Riverwalk Dr, Moore, OK 73160 Job Summary: At Tropical Smoothie Cafe, we promote a healthier lifestyle by serving nutritious food and smoothies. Shift Leaders guide staff to uphold our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. Responsibilities include supervising daily operations, coaching staff, and ensuring customer satisfaction. Duties / Responsibilities Assist in inventory training when necessary. Drive brand values and standards through training and development activities. Assist with coaching, training, and development of management and crew members. Assist with hiring and staffing needs. Provide support for new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interact with crew members, customers, and vendors using DYNE’s core values. Deliver unparalleled hospitality to each customer. Be knowledgeable and proficient in each position within the cafe. Successfully complete the Cafe Basics and Certified Trainer Program. Ensure each station operates to Tropical Smoothie Cafe standards. Train and coach crew members during each shift. Use tools to accomplish goals, manage labor, and control inventory using MyInventory. Perform any additional tasks necessary to run the cafe. Required Skills / Abilities Excellent verbal and written communication skills. Excellent management and supervisory skills. Strong working knowledge of Excel and Word; ability to learn other software. Strong mathematical, analytical and problem‑solving skills. Ability to read, understand and follow instructions. Physical Requirements Continuous standing and walking throughout each shift. Bending, lifting, and carrying up to 30 pounds for stocking, refilling ice, or trash removal. Face‑to‑face interactions with crew and customers. Navigate safely in a fast‑paced cafe environment. Multi‑task and remain positive in sometimes stressful conditions. Frequent walking, standing, bending, stooping, overhead reaching, and stretching. Lift no greater than 50 pounds. Work Week: Flexible hours starting 5:00 AM or up to midnight if required, based on cafe hours. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status, or other characteristics protected by law. #J-18808-Ljbffr