Senior Property Manager

Senior Property ManagerThe Senior Property Manager is responsible for maintaining both the physical and fiscal aspects of a property or a portfolio of properties with a thorough understanding of real estate fundamentals and business management, with a particular focus on the specific needs of clients and tenancy. This individual will maintain a high level of professionalism in addressing internal and external issues including response to and resolution of any client requests or concerns.Essential FunctionsEnsure the highest-level of client satisfaction with the Property Management function and sees that contractual obligations are being met and expected benefits are realizedDevelop and maintain effective working relationships with client leadership teams, operational teams, landlords and tenants with the overall objective of enhancing the business relationship within the portfolioManage, coordinate, and exercise functional responsibility for Property Management services within assigned facilitiesCarry out supervisory responsibilities in accordance with the organization's policies and applicable laws including interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problemsLead property support staff by conducting regular meetings to review service expectations, brainstorm, and problem solve, etc.Take ownership of, establish, and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, tenant retention, and lease administration processesDocument cost avoidance and/or savings within accountCoordinate Property Management reporting per needs of client(s)Provide input and direction regarding issues as requested by property staff.Manage monthly accounting updates and issuesManage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations and drive improvementApprove employee timesheets and expense reportsMonitor and foster vendor relationshipsPerform and document scheduled inspections of facilities per client needs or directionAssist/prepare, submit and manage property budgets with clients' goals and objectives addressed, track variances and ensure smooth recovery processAbstract and understand lease language to comprehend landlord and tenant responsibilities, defaults, etc.Manage and ensure correct rental rates are in place, manage rent collections, ensure receivables are kept in check per lease guidelinesMonthly reporting of property management activities to Division ManagerPursue or assist in the pursuit of new business development as necessaryOther FunctionsPrepares reports and spreadsheets as neededResponsible for employee payroll, where neededOrders supplies as necessaryPerforms other duties as assignedCompetenciesProven ability to successfully lead a team.Demonstrated possession of knowledge, skills and abilities gained through at least five years as processing assistant/secretarial experience with same or similar dutiesStrong organizational skills; detail orientedExcellent verbal and written communication skillsAbility to adapt and remain flexibleStrong interpersonal skills; ability to maintain professionalism in a sensitive and complex environmentProven record of providing excellent internal and external customer serviceAbility to multi-task in a fast-paced environmentAbility to work independently and produce resultsTechnical SkillsProficiency with the on-demand work request and preventative maintenance documentation processCMMS experience a strong plusExperience with preparation of, and adherence to, annual property budgetsHigh proficiency in MS applications including Word, Excel, PowerPoint and OutlookKnowledge, Skills, AbilitiesRequired10+ years' experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)10+ years of leadership experience managing non-exempt and/or exempt-level employees.PreferredBachelor's degree (B.A. or B.S.) from four-year college or university a plus.BOMI Real Property Administrator (RPA) designation and/or IREM Certified Property Manager (CPM ® ), or industry leading equivalent designation preferred.Position Type / Expected Hours of WorkThis is a full-time, exempt position with normal working hours Monday through Friday, working 40 hours per week. However, as business needs become necessary, after-hours, holidays, or weekends may be required.TravelTravel is required for this position.Supervisory ResponsibilitiesThis position assists in scheduling, assigning, and supervising activities of maintenance personnel for the assigned portfolio.Work EnvironmentThis job operates both in a professional office environment and onsite supervision. Must also be willing to work outdoors in adverse weather conditions, industrial settings, and construction sites.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully: The employee is regularly required to talk or listen effectively. The employee is frequently required to sit, squat, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. Specific vision abilities required by this job include Close vision and Distance vision. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.EEO STATEMENTThe Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.In addition to federal law requirements, The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Company's employees to perform their job duties may result in discipline up to and including discharge.