Cashier

Cashier PositionVillagio Hospitality Group is growing! We are seeking a dynamic and energetic Cashier to join our award-winning team at Trattoria Villagio. If you're a culinary professional who thrives in a fast-paced, high-energy environment and is dedicated to delivering exceptional dining experiences, we want you on our team!Our Cashiers are the face of our establishment as they are usually the first face the customer sees when at our restaurant. Their role is to ensure that every customer is served in a friendly, professional, and timely manner. Our cashiers play a fundamental role in achieving our customer satisfaction and revenue growth objectives.PRIMARY RESPONSIBILITIES:Process all transactions accurately and efficiently in accordance with established policies and procedures. Maintain a welcoming environment for the customers ensuring excellent customer service & food quality.Make sales referrals, cross-sell products and introduce new products to customers.Having keen knowledge of restaurant menu items and assisting customers in menu questions.Resolve customer complaintsProcess all phone, e-tab, delivery, and catering orders and prepare them for customer pick-up.Knowledge of front of house restaurant operations and workflowClosing cash drawer down and preparing cash dropsHandling cash payments and making change.Track and maintain reports of all transactions.Willing to be a team playerBag, box and wrap all food ordersRestock all front-line items when needed.Maintain clean and tidy checkout and dining areasEnsure company standards are being met and upheld for customer & restaurant appearance.Maintains and follows all company health, safety, and security policies & proceduresPerforms all additional tasks & duties given by managerREQUIREMENTS:Effective in providing exceptional guest experiencesFriendly, helpful, and attentive to customer needs.Accurate with money and proficient in using a cash register and POS system.Clear and effective communication with customers and other staff.Maintaining a clean workspace and ensuring accuracy in transactions.Handling busy periods and maintaining efficiencyEDUCATION/TRAINING/EXPERIENCE:High School diploma or GED requiredPrior cashier or customer service experience preferredExperience working in a fast-paced environmentPHYSICAL DEMANDS:Ability to work weekends and holidays and a varied scheduleAbility to stand for extended periods of timeBENEFITS WE OFFER:Competitive pay based on experience401(k) with employer matchingHealth, Dental, and Vision InsurancePaid time off and employee discountsA collaborative and supportive work environment with room for professional growth.Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities